AeroCareers Job Posting: Wilmington,DE,USA:Membership Manager-Quick Hire! at Hagley Museum and Library. This is a Full Time role in Wilmington, DE, USA, DE. Salary: $50,000 - $55,000.

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Wilmington,DE,USA:Membership Manager-Quick Hire!

Posted on October 24, 2025

Wilmington, DE, USA, DE Full Time $50,000 - $55,000

Wilmington, DE, USA Role Highlights

Key Information

  • Location: Wilmington, DE, USA, DE
  • Hiring Organization: Hagley Museum and Library
  • Urgency: Immediate consideration in Wilmington, DE, USA.
  • Position: Membership Manager - Quick Hire! (Based in Wilmington, DE, USA)
  • This Wilmington, DE, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
  • Our Hagley Museum and Library team in Wilmington, DE, USA, DE is growing.
  • Benefit from working in Wilmington, DE, USA, a key hub for the a dynamic industry.

Compensation & Benefits

  • Compensation: $50k-$55k/Year (approx. $1k/Week)
  • Benefits: Eligible team members receive standard benefits.
  • Stable workload with modern tooling and processes.

What You'll Do

  • Core objectives involve your professional skills in a dynamic.

Hagley Museum and Library is a renowned institution dedicated to preserving and interpreting the history of American enterprise. Situated on the site of the original du Pont gunpowder mills, Hagley offers visitors a unique blend of authentic industrial history, natural beauty, and engaging educational programs. The museum's expansive campus includes historic mills, gardens, and nature trails, offering an immersive experience into early American industry, innovation, and daily life. Hagley is committed to fostering connections between the past and present, engaging community members, scholars, and families through dynamic exhibits, educational outreach, and special events. It is an institution that values collaboration, excellence in guest service, and a mission-driven approach to cultural heritage and education. The Membership Manager at Hagley Museum and Library holds a pivotal role responsible for steering the overall strategy and daily management of Hagley's membership program. This full-time, exempt position, with a salary range of $50,000.00 to $55,000.00 depending on experience, focuses on growing and maintaining an active, engaged membership base currently numbering approximately 2,000 members. The role demands expertise in membership marketing, fulfillment, donor acknowledgment, and member benefits administration, as well as robust data reporting and analysis for informed decision-making. In addition to overseeing membership operations including sales, renewals, retention strategies, and KPI tracking, the Membership Manager works closely with the Marketing and Design teams to craft promotional campaigns aligned with broader institutional goals. This position plays an integral role in supporting key member-focused events such as Fireworks at Hagley held on the second and third Fridays in June, and the Golden Pheasants Game Dinner, a mid-winter highlight featuring ticket sales management, recognition activities, and auction logistics. The manager is also responsible for financial oversight, including the creation and monitoring of the membership and event budgets, ensuring precise data management in collaboration with database administrators using Blackbaud/Altru, and providing comprehensive reports to track program growth and highlight membership trends. Leadership and collaboration extend internally as the role involves working with frontline staff, volunteers, and various departments to enhance recruitment, retention, and member engagement. Strong organizational, communication, and problem-solving skills are crucial for success in this role, along with a proven ability to deliver exceptional guest service and maintain professional relationships with internal and external stakeholders. Key responsibilities also include assisting development efforts, supporting donor stewardship, and contributing to the fulfillment of Hagley’s mission through effective membership programming. The role requires a commitment to working both independently and collaboratively within a dynamic team environment, managing multiple priorities with attention to detail and diplomacy. Physical and working conditions include a mostly sedentary office environment with occasional requirements to stand, lift up to 50 pounds, and work outdoors during special events and programs, including evenings and weekends. The Membership Manager enjoys a comprehensive benefits package featuring health, dental, and vision insurance, retirement plan with employer contributions, life and disability insurance, paid time off, a standard 35-hour workweek, and complimentary admission to Hagley and Smithsonian-affiliated institutions for employees and their families.
  • High School diploma/GED required
  • 3 years’ experience in museum membership, fundraising, or similar institutional development operations
  • Working knowledge of Blackbaud/Altru preferred
  • Consistently provides excellent guest service and maintains strong professional relationships
  • High attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Strong organizational and time-management skills
  • Demonstrated ability to resolve problems with grace and diplomacy
  • Proven excellence in donor/member relations and customer service
  • Ability to work independently and collaboratively
  • Proficiency in Microsoft Office applications
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