Weekend Front Desk Concierge - Apply Now!

Village on the Park Onion Creek is a distinguished senior living community specializing in Assisted Living with Memory Care services. Situated in a serene and welcoming environment, this community is dedicated to providing compassionate care and vibrant lifestyle options for seniors who need assistance with daily living and specialized memory support. The establishment prides itself on fostering a warm, safe, and comfortable atmosphere where residents can enjoy dignity, independence, and personalized attention. Staff members at Village on the Park Onion Creek are committed to enhancing residents' quality of life through professional care, engaging activities, and respectful communication with both residents and their families. The role of Concierge/Front Desk/Security Associate at Village on the Park Onion Creek is an essential position directly involved in shaping the first impression of the community. This part-time role is primarily weekend-focused, with shifts from 7:00 a.m. to 2:00 p.m. and 2:00 p.m. to 9:00 p.m., requiring availability on weekends and holidays to maintain continuous coverage. At a pay rate of $16.00 per hour, this position offers a meaningful opportunity to contribute positively to resident and guest experiences while supporting safety and security within the community. As a Concierge/Front Desk/Security Associate, you will be the friendly and professional individual responsible for greeting residents, prospective residents, families, guests, and other visitors with warmth and courtesy. You will manage incoming public traffic and inquiries, helping to maintain orderliness and cleanliness in common areas and public spaces. This role involves multitasking duties that include operating phone and paging systems, responding promptly to resident and family needs, assisting with guest and employee meal ticket sales, and supporting maintenance requests. By providing excellent customer service and effective communication, you help to facilitate smooth daily operations and build community trust. In addition to front desk responsibilities, this role plays a key part in safety and security monitoring. You will assist in tracking incoming and outgoing residents and guests, conducting resident check-ins per established policy, and participating actively as a member of the community's emergency response team. Responsibilities also include monitoring emergency calls, doors, fire alarms, and surveillance efforts to detect and prevent suspicious and criminal behavior. This safety-oriented focus ensures a secure environment, promoting peace of mind for residents, families, and staff alike. The ideal candidate for this role should maintain a professional appearance and demonstrate good personal hygiene, aligning with company standards. Physical aspects of the job will include periods of standing, working in various environments, lifting up to 40 pounds, and occasionally climbing stairs, lifts, or ladders. With a focus on customer service and safety, associates are encouraged to exhibit strong problem-solving skills, good judgment, and attention to detail. Proficiency in PC skills, including Microsoft Office applications, and a solid understanding of HIPAA requirements are also important. Village on the Park Onion Creek offers a supportive work environment where team members are valued and equipped with the resources necessary to deliver exceptional service. This role is not only about operations but about being an integral part of a community that cares deeply for its residents. If you are enthusiastic about making a positive impact through outstanding service, maintaining safety, and providing a welcoming atmosphere, this role offers a fulfilling career path in senior assisted living settings.

• High school diploma or GED required
• Prior customer service, front desk, and telephone experience preferred
• Valid Texas Driver's License required
• Excellent communication and customer service skills
• Strong problem-solving skills, good judgment, and attention to detail
• Proficient in PC skills including Microsoft Office, Word, and some Excel
• Understanding of HIPAA requirements