Waco,TX,USA Career:General Manager-Quick Hire! at Urban Air Adventure

Urban Air is recognized as the leading indoor adventure park and a trailblazer in the location-based entertainment industry. Headquartered in Dallas, Texas, Urban Air has established itself as the largest operator of adventure parks worldwide. The company has innovated the adventure park concept, providing a unique, immersive experience for families and thrill-seekers alike. Urban Air aims to create an environment where kids can have fun, push their limits, and achieve things they once thought impossible, fostering growth and joy in a safe, exciting setting. Urban Air Waco is an extension of this pioneering spirit, committed to delivering exceptional entertainment experiences within the local community. The company emphasizes safety, innovation, and community involvement, making each park a destination not just for entertainment but also for positive social interaction and family bonding. Urban Air is proud to be an equal opportunity employer, promoting diversity and inclusion within its workforce. The role of General Manager at Urban Air is pivotal, as this leader will drive success by motivating staff, instilling accountability, and ensuring operational excellence, all while maintaining the park's fun and dynamic culture. This position demands a hands-on leader who provides strategic vision and direction for the park's initiatives, operational standards, and overall atmosphere. The General Manager will be responsible for creating a positive environment for both guests and employees, ensuring that every interaction reflects the company’s commitment to outstanding customer service and safety. In this role, the General Manager oversees multiple facets of the park including entertainment, food and beverage services, attraction maintenance, and property management. They are tasked with ensuring that these areas align with financial targets and company goals, making adjustments and improvements as necessary. The manager must foster a team-centric environment, emphasizing mentorship and professional development to elevate staff capabilities and morale. Key responsibilities include hiring and training team members, implementing robust training programs, and developing potential leaders within the team. The General Manager acts as a mentor and motivator who leverages individual strengths to promote high productivity. Maintaining a strong connection with the local community by partnering with various organizations is also a critical aspect of this leadership role. This role additionally demands vigilance in maintaining a safe, clean, and secure park environment. The GM shall enforce all operational standards rigorously to deliver an exceptional guest experience consistently. As part of their financial responsibilities, they manage inventory control, staffing levels, and labor costs to meet or exceed budget goals while driving revenue growth through effective marketing execution. The ideal candidate for the General Manager position will be an energetic, professional individual with substantial hospitality experience, particularly in facilities operations and management. Strong leadership skills, excellent communication abilities, and a strategic mindset are essential. Candidates should demonstrate an ability to develop and inspire their team, achieve financial results, and adapt flexibly to the dynamic needs of the business. Urban Air offers an enriching career opportunity for professionals passionate about creating memorable guest experiences and fostering a positive workplace culture. By joining Urban Air, the General Manager will be part of an innovative company that values fun, safety, and operational excellence, making a significant impact within the local community and the broader entertainment industry.

• Experience in hospitality
• 3+ years of facility operations and management
• strong leadership skills
• excellent communication skills
• ability to motivate others
• intermediate computer skills in Microsoft Office
• professional grooming and conduct
• adaptability and flexibility
• ability to maintain professionalism
• strategic thinking
• ability to build a strong community presence