Valet Drivers - InterContinental Kansas City at the Plaza

Towne Park is a distinguished hospitality services company that specializes in delivering exceptional experiences to millions of patients, visitors, and guests. With a strong commitment to hospitality and customer service, Towne Park prides itself on creating smiles and making a meaningful impact every day. Whether the role involves providing compassionate service to ease the anxiety of patients and their families, offering warm hospitality to guests in new cities, or supporting colleagues, the company values every opportunity to brighten someone else’s day. This spirit of kindness and professionalism defines Towne Park’s mission and workplace culture. As a hospitality service provider, Towne Park operates in various customer-centric environments, focusing on high-quality guest interaction and personalized services to elevate the overall experience. The Guest Service Associate/Valet position at Towne Park is a vital part of this operation, predominantly stationed at the InterContinental Kansas City at the Plaza. This role is more than just a job—it is a chance to make an impact with every guest interaction. Valet drivers are responsible for parking and retrieving guest vehicles in a safe and efficient manner while providing top-tier customer service. The job also includes assisting guests with luggage during arrivals and departures where applicable. Employees in this position receive a competitive starting wage of $15 per hour, plus the opportunity to earn cash tips daily, with total hourly earnings potentially ranging from $19 up to $25 per hour based on tips. Towne Park values flexibility and reliability, offering multiple shifts including weekdays, weekends, holidays, and all working hours to accommodate varying schedules. Experience is not a prerequisite, making this an excellent opportunity for individuals seeking an entry-level position in the hospitality industry. In addition to competitive pay, Towne Park offers essential benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and access to a 401k retirement savings plan. While benefits eligibility depends on job classification, length of employment, and hours worked, Towne Park supports its team’s well-being and financial future. The Guest Service Associate duties extend beyond simply parking cars; these associates maintain a friendly and professional demeanor, greet guests warmly, assist with directions, taxi services, reservations, and any other inquiries guests may have. Attention to detail is critical when handling parking procedures, including issuing claim checks, managing vehicle keys, surveying for damages, and accurately recording all necessary information. Working conditions may involve outdoor exposure to varying weather conditions and physical demands such as lifting, standing, and walking for extended periods. This role requires a valid driver's license, a high school diploma or equivalent GED, and at least one month of related experience or equivalent training. Knowledge of customer service principles, the ability to communicate effectively, and basic math skills are essential. Additionally, skill in operating a manual transmission vehicle is highly desirable, alongside the ability to perform tasks such as parallel parking. In summary, Towne Park offers a rewarding career for those who want to make a positive difference in the hospitality environment by delivering outstanding guest services. This position is perfect for motivated individuals looking to work in a dynamic, guest-focused setting with a supportive and professional employer dedicated to employee growth and guest satisfaction.

• High school diploma or general education degree (GED)
• Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state
• One (1) month related experience and/or training or equivalent combination of education and experience
• Knowledge of principles and processes for providing customer and personal services
• Ability to read and write standard English language
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
• Ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Ability to operate a manual transmission is highly desirable
• Perform parallel parking