Concierge - Apply Now!

Invited is a prominent leader in the hospitality and service industry, having proudly operated since its inception in 1957. With a workforce exceeding 17,000 employees, Invited stands as the largest owner and operator of private clubs across the United States. The company manages more than 130 diverse country clubs, city clubs, and athletic clubs, all of which are dedicated to enriching the lives of members through exceptional experiences and premium amenities. These clubs feature world-class championship golf courses, modern and versatile workspaces, meticulously crafted cuisine, resort-style pools, cutting-edge racquet facilities, fully equipped fitness centers, and much more. Invited maintains a strong commitment to fostering relationships, ensuring every guest and member receives personalized, warm, and memorable service. The inclusive culture at Invited empowers employees to contribute actively to the community and create impactful experiences that resonate with members and guests alike. The Concierge role at Invited is a critical position within the Member Experience team, focused on delivering unparalleled service to club members and their guests. This full-time role emphasizes creating meaningful connections by managing communications such as phone calls, reservations, and emails, and crafting memorable interactions that uphold the company’s core values of Warm Welcomes, Magic Moments, and Fond Farewells. The Concierge is responsible for facilitating member engagement by promoting club offerings, supporting social media initiatives, and assisting with member outreach programs targeting new and at-risk members to bolster satisfaction and retention. This role demands a service-oriented mindset, strong organizational skills, and the ability to multitask efficiently in a dynamic environment. By ensuring seamless reservation management, providing detailed club information, and proactively engaging with members, the Concierge plays an essential role in driving member loyalty and enhancing the overall club experience. The position reports directly to the Member Experience Director and requires collaboration across various departments to ensure smooth operations and member satisfaction. Team members in this role benefit from Invited’s comprehensive Total Rewards package that includes medical, dental, and vision coverage, life insurance, disability benefits, a 401(k) plan, and generous paid time off. Interested candidates can expect a workplace that values professionalism, teamwork, and a commitment to growth, all while delivering high-quality service in an elite private club setting.

• High school diploma or equivalent
• Minimum 1 year of experience in hospitality or similar customer-facing role
• Service-oriented mindset
• Friendly and personable nature
• Professional phone demeanor
• Positive attitude and teamwork spirit
• Ability to stand and walk for extended periods
• Ability to work in various environments including exposure to dust or fumes
• Physical capability to climb, squat, kneel, reach, grasp, twist, bend, fold/unfold
• Effective communication and sufficient visual acuity