Assistant General Manager - Quick Hire!

Big City Wings is a popular restaurant known for its vibrant atmosphere, exceptional food quality, and outstanding customer service. With a focus on delivering a memorable dining experience, the company has established itself as a leader in the casual dining segment, bringing together great food, sports entertainment, and a welcoming environment. As a growing restaurant chain, Big City Wings emphasizes a mission centered on hospitality, quality, and community engagement, striving to create a fun and dynamic workspace for its employees while consistently delighting guests. The role of the Restaurant Manager at Big City Wings is pivotal to the daily operations and overall success of the establishment. Reporting directly to the General Manager, Regional Supervisor, Director of Operations, or Owner, the Restaurant Manager is responsible for overseeing and coordinating all aspects of the restaurant’s operations. This includes planning, organizing, staffing, training, and leadership activities designed to meet and exceed business objectives related to sales, cost control, employee retention, guest service satisfaction, food quality, cleanliness, and responsible alcohol service. A successful Restaurant Manager at Big City Wings acts as both a leader and a mentor, fostering a positive and productive working environment that motivates employees to deliver their best performance. This role requires a hands-on approach to management, including direct participation in some food preparation, service, and operational tasks to ensure high standards are maintained. The manager also ensures strict compliance with health, safety, and labor regulations while upholding the company’s policies and standards consistently. The position demands effective delegation, time management, and problem-solving skills to meet deadlines and resolve issues promptly. The manager plays a key role in financial management, including cash handling, budgeting, payroll monitoring, inventory control, and reviewing financial statements to enforce fiscal responsibility within the restaurant. They are also charged with recruiting staff, conducting training programs, evaluating performance, and implementing corrective actions when necessary. Creating the perfect environment for guests is a top priority. The Restaurant Manager ensures that the appearance, ambiance, and cleanliness of the facility are impeccable while managing food preparation, presentation, and product quality. Coordination with suppliers for timely delivery and proper inventory management are also crucial responsibilities. Seasonal events and game days, such as the Super Bowl and Playoffs, require the manager to orchestrate special atmospheres that enhance guest experiences. Overall, this is a full-time position that requires dedication, strong leadership, organizational skills, and the ability to multitask in a fast-paced environment. The Restaurant Manager will work all days of the week including weekends and holidays to maintain consistent operations and high service standards. This role is essential in driving Big City Wings' mission and ensuring the restaurant remains a preferred destination for guests and a motivating place for employees.

• High school diploma or equivalent
• Minimum 3 years of experience in restaurant management or a related field
• Ability to work all days of the week including weekends and holidays
• Must have knowledge of health safety and alcohol regulations
• Strong organizational and multitasking skills
• Ability to lift up to 50 pounds and work standing for long periods
• Excellent problem-solving and leadership skills
• Effective communication skills