Valet Attendant - Hyatt Regency Boston - $17 per HOUR

Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences primarily in the parking and valet services sector. With a strong commitment to creating smiles and making a positive impact, Towne Park serves millions of patients, visitors, and guests across various facilities including hospitals, hotels, and entertainment venues. The company prides itself on its compassionate approach to service, ensuring that every interaction results in a memorable and pleasant experience for guests, clients, and team members alike. Towne Park's core mission extends beyond simply providing a service to fostering an environment where employees feel valued and empowered to make a difference daily. The role of a Guest Service Associate at Towne Park is both rewarding and dynamic. This position is pivotal in providing exceptional hospitality by ensuring that guests receive warm, professional, and attentive service. As a Guest Service Associate, you will be responsible for parking and safely retrieving vehicles while assisting guests with luggage and other needs during their arrival and departure. This role demands not only excellent customer service skills but also physical stamina and a keen eye for safety and efficiency. You will be the face of Towne Park, creating a welcoming environment that eases the anxiety of guests, particularly at healthcare facilities, and enhances the overall experience at the locations served. The work schedule for this position is flexible, offering open availability to meet the needs of the operation, and the compensation is competitive, with an hourly base pay of $17 plus tips. Towne Park also provides a range of benefits for eligible employees, including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan. These benefits underscore the company’s commitment to supporting the well-being and future security of its workforce. In this role, employees must maintain a friendly and professional demeanor with guests and colleagues, perform tasks such as directing vehicles, assisting with luggage, and providing information about the location and its amenities. Safety is paramount, and all vehicles must be handled with care and efficiency. Additionally, employees are expected to work outdoors for extended periods and be prepared to manage varying environmental conditions. Towne Park values individuals who demonstrate strong communication skills, a solid knowledge of customer service principles, and the ability to work well under supervision while making independent, sound judgments within operational guidelines. This position offers an excellent opportunity to join a reputable company where making an impact is part of the daily job and where career growth can be fostered through dedication and excellent service.

• High school diploma or GED
• Valid driver's license for the state or commutable distance
• One month related experience and/or training, or equivalent combination of education and experience
• Knowledge of customer and personal services principles and processes
• Ability to read, write and comprehend standard English
• Ability to perform basic math including addition, subtraction, multiplication and division
• Ability to understand time systems including 24-hour and military time
• Physical ability to handle vehicles safely and park cautiously
• Ability to perform parallel parking
• Willingness to work outdoors in varying weather conditions
• Ability to communicate effectively with guests and colleagues