St Petersburg,FL,USA-based Veterinary Receptionist-Quick Hire! Opening

Shawnee Animal Hospital is a well-established veterinary care provider dedicated to the health and well-being of pets and their owners. With a compassionate approach and a team of skilled professionals, Shawnee Animal Hospital ensures that every animal receives high-quality veterinary services in a welcoming and supportive environment. The hospital offers a wide range of veterinary services including wellness exams, vaccinations, diagnostic procedures, and treatment plans tailored to each individual pet. They take pride in fostering strong relationships with pet owners to help educate and guide them in making the best health decisions for their furry family members. Shawnee Animal Hospital places a strong emphasis on client communication and providing a supportive atmosphere for both pets and their owners. The role of Receptionist - Veterinary Front Desk at Shawnee Animal Hospital is a part-time position offering a salary ranging from $18 to $22 per hour depending on the applicant's skills and experience. The schedule includes Monday through Friday shifts with alternating Saturdays, accommodating a balanced workweek. This position goes beyond traditional receptionist duties, requiring a passionate and knowledgeable customer service professional to become the welcoming face at the veterinary front desk. The receptionist will serve as the first point of contact for clients and their pets, delivering exceptional service through clear and confident communication in the language of veterinary care. This role involves discussing vaccinations, explaining procedures, coordinating appointments, and anticipating client needs that contribute directly to smoother appointments and improved patient outcomes. As a key member of the Shawnee Animal Hospital team, the receptionist will manage client communications by handling inbound and outbound calls related to appointments, care questions, and prescription refills. They will be responsible for processing payments, scheduling future visits, escorting clients to exam rooms, and assisting with information flow between clients and clinical staff. The receptionist must operate with great attention to detail and a calm demeanor while maintaining a professional and positive attitude. Additionally, the role requires helping to maintain the cleanliness and organization of the waiting area to create a comfortable experience for clients and pets. Shawnee Animal Hospital supports its employees with a comprehensive benefits package, including medical, dental, vision, and retirement plans for full-time team members, paid time off such as holidays and mental health days, a 401(k) with company contributions, employee referral bonuses, and hands-on training and mentorship for career growth. This opportunity is ideal for individuals who have previous experience in a medical or veterinary setting, possess basic knowledge of veterinary terminology, and are comfortable discussing sensitive topics like end-of-life care and financial considerations with empathy. The hospital is committed to fostering a warm, collaborative, and encouraging work environment aimed at long-term employee satisfaction and professional development.

• High school diploma or equivalent
• Previous experience in a medical or veterinary front desk role
• Basic understanding of veterinary terminology
• Strong communication and customer service skills
• Ability to handle sensitive topics with empathy
• Detail-oriented and organized
• Ability to work Monday-Friday and alternating Saturdays