Springfield,VA,USA Job:Maitre D(Full-time) | Hiring

Maggiano's Little Italy is a renowned full-service, family-style Italian restaurant chain that has earned a stellar reputation for offering authentic recipes and a warm, welcoming atmosphere. With a commitment to quality and guest satisfaction, Maggiano's prides itself on delivering an exceptional dining experience that combines traditional flavors with modern service standards. The restaurant features a scratch kitchen, allowing the chefs to craft fresh and delicious meals daily, highlighting the essence of Italian culinary heritage. Beyond its culinary offerings, Maggiano's is dedicated to fostering a supportive work environment where teammates enjoy competitive pay, comprehensive benefits, and professional growth opportunities. Currently, Maggiano's Little Italy is seeking to immediately hire a Maitre D for both full-time and part-time positions. This role is pivotal to the smooth operation of the dining room and the overall guest experience. As the face of the restaurant, the Maitre D is responsible for greeting and seating guests, overseeing the dining room operations, and acting as a goodwill ambassador who ensures every visitor feels welcomed and valued. This position offers great pay and overtime eligibility for schedules exceeding 40 hours per week, alongside paid sick leave where applicable. The benefits package includes health, dental, and life insurance, as well as free education assistance and various other perks and discounts designed to support and reward employees. The Maitre D must possess strong communication and interpersonal skills, the ability to manage seating arrangements effectively, and the capability to handle the restaurant's computer register system proficiently. This includes completing side work, performing comp and void procedures, server readings, and educating host staff on operating procedures. The role demands a professional who can anticipate the needs of special parties, train new hosting team members, and ensure that all service staff complete their responsibilities. This position requires a warm, sincere, and outgoing personality with the patience and courtesy necessary to handle difficult guests, while maintaining the restaurant's established image. Candidates should be comfortable working in a busy, noisy, and sometimes confined environment, standing for extended periods, moving chairs and seating aids, and managing large sums of money safely. Maggiano's is an equal opportunity employer, dedicated to providing a fair and motivating work environment for all its employees. Joining Maggiano's as a Maitre D offers the chance to be part of a dynamic team in a respected restaurant brand with a strong tradition of excellence and community. This role not only enhances your career in hospitality but also allows you to be an integral contributor to memorable dining experiences that keep guests returning time and time again.

• Minimum of 2 years full-service restaurant Maitre D experience or equivalent
• Accurate mathematic skills
• Pass English exam with 90 percent or better in menu, wine, liquor knowledge
• Meet personal schedule requirements punctually
• Warm, sincere, outgoing personality
• Relate to guests with appropriate sense of humor
• Maturely interact as goodwill ambassador
• Remember guest details such as names and faces
• Provide persona compatible with restaurant image
• Respond to difficult guests with patience and courtesy
• Stand long periods while on duty
• Move safely throughout restaurant areas
• Work amidst noise in crowded spaces
• Work with and account for large sums of money
• Move chairs and seating aids when necessary
• Work nights, weekends and holidays