Shift Supervisor - $17.35 to $20 per HOUR
Posted on October 24, 2025
Main Event is a dynamic entertainment company dedicated to providing exceptional experiences through a variety of activities such as bowling, laser tag, arcade games, and dining. The company is well-regarded for its vibrant atmosphere that combines fun, teamwork, and innovation to deliver memorable moments for guests of all ages. Known for its commitment to quality service and employee development, Main Event fosters a culture where team members are encouraged to collaborate and grow both personally and professionally. This company operates entertainment centers that are designed as safe and enjoyable places for families, friends, and parties to gather and celebrate. Main Event emphasizes a positive work environment, prioritizing employee satisfaction and guest happiness as core components of its success.
The role of a Shift Supervisor at Main Event is pivotal in maintaining the high standards of guest service and operational excellence that the company is known for. This position requires an individual who is not only responsive and empathetic to guest needs but who also drives innovation on the floor to enhance the guest experience continuously. The Shift Supervisor is expected to lead by example, fostering a collaborative and supportive team environment where every team member feels valued and motivated. Knowledge of the inner workings of Main Event is essential, as the supervisor must be versatile and ready to assist across different departments as needed.
Responsibilities include ensuring the cleanliness and appearance of the center, upholding a culture of high performance through accountability, and actively participating in weekly management meetings. Effective communication skills are vital, as the supervisor must clearly and professionally convey information both verbally and in writing. The ability to problem-solve in a fast-paced, ever-changing environment is a must, along with a keen attention to detail and the capacity to multitask under pressure. Main Event seeks a candidate with a professional demeanor who can create an amazing guest experience while protecting the brand and representing the company with integrity in all business dealings.
The Shift Supervisor role is suited to individuals who are at least 21 years old and possess a desire to pursue a management career within Main Event. Candidates should be solution-oriented, detail-focused, and capable of managing both guest relations and employee development effectively. The company values employee feedback and testimonials, highlighting the rewarding aspects of the job such as owning the fun atmosphere, teaching team members, and contributing to a lively, enjoyable environment for both guests and staff alike. Testimonials from current supervisors underscore the supportive and engaging work culture at Main Event, emphasizing the rewarding nature of the position and the diverse opportunities available within the company.
                - 21 years + of age
 - A desire for a management career with Main Event
 - Solution oriented with the ability to problem solve in an ever changing environment
 - An attention to detail, ability to multi task and ability to work under pressure amid distractions and interruptions in a fast paced environment
 - Excellent customer service and employee relation skills