Medical Receptionist - UNL Health Center - Quick Hire!

Nebraska Medicine is a leading academic health network dedicated to providing exceptional medical care through innovative research and education. As a prominent healthcare organization partnered with the University of Nebraska Medical Center (UNMC), Nebraska Medicine plays a pivotal role in transforming lives by offering top-tier patient care and fostering a collaborative environment among healthcare professionals. The institution is deeply committed to upholding its core values of dignity, respect, and extraordinary service to all patients and their families. As a workplace, Nebraska Medicine emphasizes the importance of educational growth and professional development, offering generous tuition assistance programs and career advancement opportunities to support its staff at every stage of their healthcare careers. The organization values diversity and inclusion, reflecting the communities it serves and providing a supportive atmosphere for employees from all backgrounds. Working at Nebraska Medicine means being part of a team that welcomes your unique skills and contributions to creating outstanding health outcomes. The Medical Receptionist position at Nebraska Medicine's UNL Health Center is a vital role that serves as the first point of contact for patients and visitors. This full-time role primarily operates during the first shift, from Monday through Friday, 9am to 5pm, with occasional Saturday hours during the academic year. As a Medical Receptionist, you will play a critical role in ensuring a positive patient experience by greeting and welcoming patients either in person, at the check-in desk, or via telephone. You will manage the patient check-in and check-out processes in accordance with established protocols and handle scheduling of patient appointments efficiently. The ideal candidate must demonstrate stellar customer service skills, professionalism, and the ability to maintain confidentiality while working collaboratively with physicians, clinic staff, and patients. Attention to detail, organizational skills, and effective communication are essential to perform successfully in this role. Working knowledge of medical office operations and medical terminology is preferred, along with experience or coursework in business, nursing assistant or medical assistant programs. Nebraska Medicine encourages a team-oriented attitude and flexibility in the workplace to meet the dynamic needs of healthcare service delivery. Being part of Nebraska Medicine means contributing to a mission that is grounded in providing extraordinary care while supporting your own growth as a healthcare professional.

• High school education or equivalent
• Minimum of one year post-secondary education with coursework in business, medical assistant program, or nursing assistant program or equivalent combination of education and experience
• Demonstrated ability to provide high level customer service to physicians, patients, and internal/external customers
• Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner
• Demonstrated analytical, prioritization, and organizational skills
• Demonstrated flexibility and dedication to team environment
• Effective communication skills