Service Cashier - Full-time - Quick Hire!

This position is with an administrative office located in Amherst, NY, offering a full-time opportunity for individuals seeking a dynamic customer service role within a professional setting. The employer values a friendly and courteous atmosphere in which employees can thrive while serving the needs of customers efficiently. The hourly pay range is $17.50 to $20.00, providing competitive compensation to reward dedicated efforts. The role is centered on being the first point of contact for customers visiting the service department, primarily handling greeting and assisting customers. As a cashier, you will be tasked with receiving payments for goods and services, ensuring that transactions are accurately processed and customers are treated with the utmost respect. This is a critical position, often representing the dealer as the final person the customer interacts with, making professionalism and approachability essential qualities. Working a unique schedule, the position requires covering three-day shifts with hours from 7:30 am to 9:00 pm. The schedule rotates every four weeks between Monday to Wednesday shifts and Thursday to Saturday shifts, creating variety and offering new patterns regularly. This schedule is ideal for those who appreciate flexibility and thrives in a structured yet varied working timetable. Beyond handling transactions, the role encompasses maintaining the cleanliness and appeal of the customer service lounge to ensure that waiting guests are comfortable. Frequent engagement with customers waiting for service updates is vital, as is adhering to polite communication standards to manage minor complaints tactfully. You will also be responsible for answering incoming calls professionally, supporting the service team to deliver an excellent customer experience consistently. Operational responsibilities include verifying cash drawer contents at the end of each shift, maintaining scheduling records online or on paper to support a smooth workflow, and overseeing loaner vehicle coordination. Organizational skills are necessary as you will sort and file previous days’ repair documents and manage the valet or vehicle retrieval functions to demonstrate timely customer care. An important aspect of this role includes educating customers on the service follow-up process and emphasizing the importance of feedback surveys, which helps improve overall service quality and customer satisfaction. The position demands a courteous and tactful demeanor, paired with the ability to multitask and stay organized in a busy environment. This comprehensive, full-time cashier and customer service role represents a valuable opportunity for those looking to build a career in customer relations within the automotive dealership service sector or a similar industry. The successful candidate will be part of a committed team focused on customer satisfaction, operational excellence, and maintaining a professional environment throughout the service visit.

• High school diploma or equivalent
• previous customer service experience preferred
• ability to work in a fast-paced environment while maintaining accuracy
• ability to retain training regarding computer systems and cash drawers
• ability to read and comprehend instructions, both verbal and written
• ability to operate smartphone, tablet, and PC
• professional personal appearance