Server - Now Hiring!

Highgate Hotels is a premier real estate investment and hospitality management company, well-regarded as an innovator in the hospitality industry. The company holds a dominant presence in major U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu. Beyond its stronghold in the United States, Highgate is rapidly expanding its footprint across Europe, Latin America, and the Caribbean. With a portfolio of global properties valued at over $20 billion and generating over $5 billion in cumulative revenues, Highgate stands out as a leader in the hospitality sector. Its extensive experience spans the entire hospitality property cycle, including planning, development, recapitalization, and disposition. Highgate Hotels effectively blends creativity with expertise, developing bespoke hotel brands tailored to various markets they operate within. The company also leverages advanced proprietary revenue management tools that analyze and forecast evolving market dynamics, driving superior performance and maximizing asset value. The executive leadership team is composed of seasoned hotel management veterans, making Highgate a trusted partner for leading ownership groups and major hotel brands worldwide. Corporate offices are strategically located in London, New York, Dallas, and Seattle, enabling the company to maintain active engagement in key markets. The role of a Restaurant Server within Highgate Hotels is pivotal in delivering an exceptional guest experience. This hourly position requires an individual who is attentive, courteous, and efficient in servicing guests’ food and beverage needs. The Restaurant Server acts as the face of the hospitality experience, responsible for taking orders, delivering them accurately and promptly, ensuring tables are maintained clean and stocked, and ultimately contributing to guest satisfaction. This position demands familiarity with the restaurant's layout, menu, and specials, as well as proficiency in point-of-sale (POS) systems. The Restaurant Server's duties include managing multiple tables while maintaining a warm, friendly demeanor and a professional appearance aligned with Highgate’s standards. This role requires working flexible hours, often involving long shifts that necessitate physical stamina and the ability to carry full trays and lift items. The ideal candidate must possess strong communication skills, be capable of handling guest concerns effectively, and contribute positively to team productivity. By consistently upselling food, beverages, and promotional items and delivering seamless service, the Restaurant Server plays an essential role in ensuring guests enjoy a memorable dining experience, reinforcing Highgate Hotels’ reputation for excellence in hospitality.

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Ability to work flexible and long hours
• Physical ability to lift and carry up to 50 pounds occasionally and 20 pounds frequently
• Ability to stand and move throughout the dining area during shifts
• Effective communication skills
• Able to maintain regular attendance
• Adherence to company dress code and grooming standards
• Ability to follow hotel safety and operational standards
• Problem-solving and conflict resolution skills
• Friendly and professional attitude