Server Assistant Margaux Restaurant - Part Time

AHC Hospitality is a distinguished hospitality management company that represents a wide and diverse array of hotels, restaurants, and resorts. Known for delivering exceptional guest experiences and maintaining high standards across all properties, AHC Hospitality has established a reputation for excellence in the hospitality industry. Their portfolio spans from comfortably casual settings to lavishly appointed destinations, providing guests with memorable moments, whether they are attending a large-scale meeting, dining in intimate settings, or simply enjoying the ambiance of a meticulously designed space. Some of their notable properties include the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. These well-known establishments reflect the company’s commitment to quality, service, and innovation in the hospitality sector. This particular job opening is for a part-time Margaux Server Assistant role, primarily working first-shift hours with weekend availability required. This position offers valuable benefits such as discounted downtown parking, free employee meals, DailyPay access, hotel and restaurant discounts, and more. The Margaux Server Assistant is an integral member of the restaurant team at JW Marriott Grand Rapids, responsible for supporting the daily operations of the restaurant by providing excellent guest service, handling table service, to-go orders, and side-work duties. This role requires adherence to the JW Marriott and Marriott Quality Assurance Standards, combined with a strong commitment to maintaining guest satisfaction. The Server Assistant will have an active role in creating a collaborative, team-oriented environment where quality service is prioritized. You will engage in all facets of restaurant service including counter service, food running, and table service. A thorough understanding of the menu—including ingredients and specials—is necessary, along with knowledge of local events to provide guests with insightful suggestions. Adherence to health department specifications and company policies is essential to ensure food safety and operational excellence. Daily responsibilities include accurate handling of telephone orders and room service deliveries, maintaining cleanliness, monitoring food waste, and participating in team meetings. The position demands professionalism, punctuality, and a neat appearance aligned with the company’s dress code policies. Additionally, possessing the ability to resolve guest or department concerns proactively reflects the role's necessity for responsibility and initiative. Overall, this role is designed for individuals who are passionate about hospitality, eager to contribute to a dynamic and supportive workplace, and motivated to grow within the esteemed AHC Hospitality family. Those with previous restaurant experience and who are comfortable working in a fast-paced environment will find this opportunity both rewarding and career-enhancing.

• High school diploma or equivalent preferred
• Weekend availability required
• Ability to work first shift hours
• Must report to work on time consistently
• Follow dress code and appearance standards
• Ability to attend TIPS training and properly card guests
• Comfortable working in a fast-paced hospitality environment