Seasonal Valet Attendant ($13.50 + tips, PM Shifts) - Marriott Richmond

Towne Park is a renowned hospitality services company committed to delivering exceptional experiences through attentive and compassionate service. Established as a leader in the hospitality industry, Towne Park specializes in providing premium parking and guest services that enhance the overall experience of millions of patients, visitors, and guests across various locations. The company is deeply focused on creating smiles by making a positive impact in every interaction, whether easing the anxiety of patients and their families, ensuring guests feel welcome in a new city, or providing support to colleagues. By prioritizing outstanding customer service, Towne Park has cultivated a culture where every team member can make a meaningful difference every day. Towne Park is currently offering an exciting opportunity for individuals who are passionate about hospitality and guest services to join their team as a Guest Service Associate. This role is essential in maintaining the high standards of service that Towne Park is known for. The Guest Service Associate plays a vital part in delivering a pleasant, friendly, and professional experience to guests. Responsibilities include parking and retrieving vehicles carefully and efficiently, assisting guests with luggage, and providing helpful information about the facility and surrounding area. The role demands a strong commitment to safety and excellent communication skills, as every interaction contributes to the memorable experience of the guest. This position is compensation-based at an hourly rate of $13.50 plus tips, highlighting Towne Park's dedication to fair and competitive pay aligned with candidate skills, experience, and location. The work schedule primarily involves evening shifts from 3:00 pm to 11:30 pm, with open availability required to accommodate varying guest needs. This flexibility ensures that Towne Park can consistently provide seamless service regardless of timing. Towne Park also offers a comprehensive benefits package to eligible employees, including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the opportunity to participate in a 401(k) retirement savings plan. These benefits demonstrate the company’s commitment to supporting its team members’ health and financial security over the long term. Although seasonal and temporary roles may not be eligible for these benefits, Towne Park encourages growth and development within a supportive environment. Overall, the Guest Service Associate position at Towne Park is ideal for individuals eager to contribute to a positive hospitality experience through dedicated and courteous service. Team members have the authority to operate within set guidelines and procedures to deliver efficient parking services, complete accurate ticketing, and handle revenue collection when needed. The role is physically engaging, requiring the ability to lift up to 100 pounds occasionally and work outdoors across various weather conditions, further underscoring the importance of resilience and adaptability. If you are a friendly, customer-oriented individual with a valid driver’s license and a passion for providing memorable guest experiences, then joining Towne Park as a Guest Service Associate offers a rewarding career path. Working at Towne Park means being part of a company that values the emotional impact of exceptional hospitality and strives to make each day better for guests and team members alike.

• High school diploma or general education degree (GED)
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
• One (1) month related experience and/or training
• OR equivalent combination of education and experience
• Knowledge of principles and processes for providing customer and personal services
• Ability to read and write standard English language
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
• ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Ability to operate a manual transmission is highly desirable
• Perform parallel parking