San Antonio 04 Bakery - Food Service Rep - Part-Time

H-E-B is a leading supermarket chain with a strong presence in Texas and Mexico, recognized for its commitment to quality products, exceptional customer service, and community involvement. Founded in 1905, H-E-B has grown into one of the largest private companies in the United States, employing tens of thousands of Partners dedicated to delivering a superior shopping experience. With a focus on innovation, sustainability, and local products, H-E-B has earned a reputation as The Greatest Omnichannel Retailing Company, blending traditional grocery shopping with modern technology and services. As a Partner-owned company, H-E-B fosters a collaborative and inclusive culture where the people who work there, known as Partners, have a vested interest in the company’s success. This ownership model encourages dedication, accountability, and a deep-rooted passion for customer satisfaction. The company values individuals from diverse backgrounds and career stages, emphasizing a workplace where People come first, promoting growth, respect, and teamwork. The Food Service Representative role at H-E-B is an essential position that plays a crucial part in maintaining an inviting and well-stocked department in the store. This role combines customer service, food preparation, merchandising, and safety to ensure a superior shopping experience. Food Service Representatives are responsible for preparing, packaging, and merchandising fresh food products daily while complying with all food safety and sanitation standards. They engage directly with customers, answering questions, assisting with product selections, and fulfilling orders by phone or in person. This position offers an opportunity for career growth; once eligible, Partners can become Owners in the company, highlighting a path of commitment, hard work, and focus on quality and customer service. The role demands a heart for people, a head for business, and a passion for results, aligning with H-E-B’s core values. Food Service Representatives must be energetic, motivated, and ready to work in a fast-paced retail environment. They need strong communication and interpersonal skills, the ability to multitask, and a readiness to perform detailed and precise tasks related to food safety and preparation in various departments such as Bakery, Deli, or Prepared Foods. The successful Food Service Representative will handle responsibilities including preparing and packaging fresh products, slicing and labeling, rotating stock, and maintaining cleanliness. They will use suggestive selling techniques to build sales, operate equipment properly, and ensure compliance with departmental and store procedures. Specialized tasks for departments such as Bakery involve recording production data and assisting with baking processes, while Deli responsibilities include managing service counters and handling catering orders. In Prepared Foods, duties include serving customers, educating them on food preparation, and assisting chefs with food prep tasks. Partners in this role must be at least 18 years old, have a high school diploma or equivalent, and complete company orientation and food safety training. Physical requirements vary by department but generally include standing, walking, bending, lifting heavy items, and working in various environmental conditions such as cold or hot areas. The role requires knowledge of computer systems and equipment such as scales and label machines, along with strong organizational skills. H-E-B offers a supportive environment where hard work is recognized and Partners are empowered to succeed and grow within the company.

• Minimum age 18
• high school diploma or equivalent
• completion of company orientation
• completion of food safety and sanitation training upon hire
• ability to function in a fast-paced retail environment
• ability to perform detailed and precise tasks
• physical ability to lift up to 55 lbs and manage weights exceeding 65 lbs as needed
• strong communication and interpersonal skills
• knowledge of food safety and sanitation standards