Room Attendant - $16 to $17.5 per HOUR

Highgate Hotels is a leading real estate investment and hospitality management company that has established itself as an innovator in the hotel industry. With a vast portfolio spanning gateway markets across the United States including New York, Boston, Miami, San Francisco, and Honolulu, Highgate is recognized for managing properties with an aggregate asset value exceeding 20 billion dollars and generating over 5 billion dollars in cumulative revenues annually. Beyond the U.S., Highgate is swiftly expanding its footprint in Europe, Latin America, and the Caribbean, bringing its expert guidance through every phase of the hospitality property lifecycle, from planning and development to recapitalization or disposition. The company prides itself on not only managing but also innovating bespoke hotel brands, leveraging industry-leading proprietary revenue management tools that enhance performance and maximize asset value. Supported by an executive team composed of seasoned hotel management professionals, Highgate is a trusted partner to top ownership groups and major hotel brands alike. The company maintains corporate offices in major cities globally, including London, New York, Dallas, and Seattle. Located within the Residence Inn Cheektowaga/Buffalo at 107 Anderson Road in Buffalo, NY, the Room Attendant position is integral to maintaining the high standards of cleanliness and guest service expected at Highgate properties. This hourly role involves ensuring guestrooms are meticulously cleaned and prepared, which directly contributes to the overall guest satisfaction that Highgate is committed to delivering. The role requires thorough attention to detail as the Room Attendant will be responsible for cleaning guestrooms according to established standards, managing the housekeeping cart, removing trash and linen, and maintaining cleanliness in hallways, public areas, and closets. Additionally, the Room Attendant is tasked with reporting maintenance issues promptly and assisting with lost and found items according to set protocols. Communication skills are crucial for this position, as attendants must interact professionally and courteously with guests and team members alike. This role demands physical stamina and the ability to handle tasks requiring the exertion of significant physical force, reflecting the active and hands-on nature of the position. By joining Highgate Hotels as a Room Attendant, candidates become part of a prestigious hospitality company recognized for its dedication to excellence, innovation, and guest-centric operations, gaining valuable experience in a dynamic, fast-paced environment that supports professional growth and development.

• High school diploma or equivalent
• Experience in hotel or related field preferred
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, or pull objects
• Ability to stand during entire shift
• Effective verbal and written communication skills
• Attentive and courteous manner with guests and employees