Restaurant Manager - Knoxville, TN

Switzerland Inn Resort, part of the MMI Hotel Group, stands as a distinguished establishment deeply rooted in southern hospitality with over 69 years of experience in the hospitality industry. Nestled in a picturesque location, Switzerland Inn offers guests an inviting atmosphere that combines comfort, elegance, and exceptional service. The resort is renowned for its commitment to quality and guest satisfaction, making it a preferred destination for travelers seeking a memorable experience. As a member of the MMI Hotel Group, Switzerland Inn benefits from a rich heritage and strong company values that emphasize inclusivity, diversity, and a supportive work environment for all employees. MMI is an Equal Opportunity Employer and supports workforce diversity while fostering a culture where team members are encouraged to be themselves. This inclusive approach enhances teamwork and contributes to a dynamic workplace where innovation and hospitality excellence thrive. The Restaurant Manager role at Switzerland Inn Resort is a pivotal position focused on overseeing all aspects of the restaurant's daily operations. This full-time opportunity involves managing a talented team to ensure that every guest receives superior service in a welcoming environment. The Restaurant Manager will be responsible for maintaining high standards of food quality and cleanliness, ensuring compliance with health and safety regulations, and driving operational efficiency. The role demands a hands-on leader who can effectively create employee schedules, train and motivate staff, and cultivate a positive workplace culture that supports growth and satisfaction. Key responsibilities include managing inventory levels and controlling food and labor costs to optimize profitability. The Restaurant Manager will also handle budgeting tasks, monitor financial performance, and use performance metrics to identify opportunities for improvement. Customer service excellence is paramount, and the manager will address customer feedback promptly and professionally to maintain the resort's reputation for hospitality. Additionally, this role supports marketing initiatives designed to enhance restaurant visibility and patronage. Candidates who thrive in this position are dedicated, detail-oriented, and flexible, as they will be expected to work nights, weekends, and holidays to meet operational demands. Switzerland Inn also offers short-term housing assistance for full-time employees and discounted on-site housing rates for seasonal staff, making this an attractive opportunity for hospitality professionals seeking career advancement in a supportive and well-established hotel group. This role offers the chance to work within a heritage brand that values professional development, mental health support, and employee recognition through programs such as Milestone Service Awards. Benefits include comprehensive health, dental, vision, and life insurance plans, along with paid time off and holiday pay. The MMI Hotel Group fosters a collaborative environment where each team member’s contributions are valued, and ongoing professional growth is encouraged, making Switzerland Inn Resort an excellent place to build a rewarding hospitality career.

• High school diploma or equivalent
• Prior experience in hospitality or restaurant management
• Ability to lead and motivate a team
• Strong organizational and multitasking skills
• Knowledge of inventory and cost control
• Familiarity with health and safety compliance
• Flexible availability for varied shifts