Rental Coordinator - Spokane, WA

EquipmentShare is a forward-thinking company revolutionizing the construction industry through innovative technology and dedicated customer support. They operate as a technology-first equipment rental company that empowers contractors and construction professionals by providing access to cutting-edge machinery combined with a seamless rental experience. Established with a mission to modernize an industry traditionally viewed as outdated, EquipmentShare leverages its proprietary T3 platform to improve efficiency, transparency, and customer satisfaction within the construction equipment rental space. Their operations focus strongly on community, sustainability, and enabling customers to complete projects safely, efficiently, and on time. EquipmentShare is headquartered in several locations across the U.S. and is currently expanding its team in Spokane, WA, where the featured rental facility is located. The company culture emphasizes teamwork, continuous improvement, and putting people first with modern perks and benefits aimed at fostering employee well-being and career growth. The role of Rental Coordinator at EquipmentShare in Spokane, WA, is a critical position designed to support the company’s mission of transforming the rental experience in the construction industry. This is a full-time, Monday to Friday role with work hours from 7:00 AM to 5:00 PM and includes eligibility for overtime after 40 hours worked. The salary range for this position is between $19.50 and $30.00 per hour, dependent on factors such as experience and location. The Rental Coordinator acts as the primary liaison between the customers—mainly contractors and construction company principals—and the rental facility, facilitating the process of equipment rental with the use of EquipmentShare’s proprietary technology platform. Key aspects of the role involve responding to inbound leads promptly, building and nurturing long-term relationships with customers, and educating them on how EquipmentShare’s technology and equipment can save money and increase operational efficiency. The Rental Coordinator will also handle customer inquiries and complaints professionally, ensuring satisfaction and proactively seeking new strategies to improve customer service and enhance market share. This position requires someone who thrives in a dynamic, fast-paced environment and who brings energy, optimism, and a customer-focused mindset to their daily tasks. The company’s technology not only supports the operational side but also enhances safety and connectivity across the rental and construction process. It’s an opportunity to join a team committed to innovation and to make a tangible impact in an industry ripe for transformation. EquipmentShare offers career development opportunities, a competitive compensation package, and benefits that promote a balanced and rewarding work-life experience.

• High school diploma or equivalent
• Experience in customer service or sales preferred
• Ability to handle multiple tasks in a dynamic environment
• Strong communication skills
• Basic proficiency with technology
• Willingness to work Monday to Friday, 7:00 AM to 5:00 PM including overtime
• Ability to pass a background check and potentially a drug test depending on job responsibilities