Receptionist - Spanish Speaking - Quick Hire!

Takeda is a leading global pharmaceutical company dedicated to improving patient health through innovative specialty pharmaceuticals and comprehensive patient support programs. The company is renowned for its commitment to patient care, focusing on rare diseases and continuously striving for excellence in all its endeavors. Takeda is certified as a Global Top Employer, reflecting its dedication to fostering an inclusive and collaborative work environment where innovation and personal growth are encouraged. The company prides itself on a unified team culture driven by a shared mission to provide better health and a brighter future to people worldwide. At the heart of Takeda’s operations is BioLife, a division that manages Plasma Donation Centers focused on collecting high-quality plasma to develop life-saving medicines. Takeda’s plasma centers are fast-paced yet friendly environments where customer service and operational quality are paramount. Employees at these centers play a crucial role in supporting both donors and the overall plasma collection process, contributing directly to the availability of plasma-derived therapies. The role in focus is a Plasma Center Receptionist position located in Houston, TX, at the Richmond Ave facility. This full-time, regular, non-exempt employee position offers an hourly wage starting at $16.00, compliant with local minimum wage regulations. The receptionist serves as the initial point of contact for all visitors, including new and repeat plasma donors, ensuring an exceptional customer service experience and aiding in operational efficiency. Reporting directly to the Plasma Center Manager, the receptionist holds essential administrative responsibilities and patient-facing duties that support the daily plasma center operations. Key responsibilities of the Plasma Center Receptionist include answering telephone calls promptly, greeting and assisting visitors, managing donor appointments,, and maintaining accurate donor records. This role requires coordinating with the center management team to identify and propose process improvements, fostering a culture of continuous operational enhancement. Employees must display excellent interpersonal skills to interact effectively with both external donors and internal staff. Physical requirements are integral to this role, as the receptionist must be able to stand or walk throughout the work shift, perform bending, stooping, crouching, and reaching activities, and occasionally lift up to 32 pounds. Awareness of safety and hygiene is essential due to the potential exposure to bloodborne pathogens, necessitating prolonged glove use during many tasks. Takeda provides a supportive work environment with benefits that promote work-life balance and employee well-being. Staff members may be eligible for medical, dental, and vision insurance, a 401(k) plan with company matching contributions, disability insurance, life insurance, tuition reimbursement programs, paid time off including holidays and volunteer time, sick leave, and vacation accrual. These benefits complement a meaningful and rewarding work experience dedicated to helping others and contributing to groundbreaking treatments in the healthcare industry. By joining Takeda as a Plasma Center Receptionist, employees become part of a purpose-driven organization where their daily efforts directly impact patient lives. Takeda values diversity, equity, and inclusion, ensuring a welcoming workplace for all individuals regardless of their background or characteristics protected by law. This opportunity combines meaningful work, career growth potential, and comprehensive benefits in a dynamic and mission-focused environment.

• High school diploma or equivalent
• Ability to walk and or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
• 1 or more years minimum experience working in a customer or patient facing role is helpful