Receptionist - Quick Hire!

Accelerated Urgent Care is a leading healthcare provider dedicated to delivering exceptional urgent care services to patients across California. Since its inception in 2012, the company has shown remarkable growth, doubling its size year after year and earning recognition as Kern County's Top Urgent Care center for six consecutive years. With sixteen clinics operating across five regions, Accelerated Urgent Care has become a trusted name in providing timely, quality medical care when patients need it most. The company prides itself on fostering a supportive environment that encourages professional growth and development among its employees. This commitment is evident as 65 percent of its Administration and Management team members have advanced through internal promotions, reflecting the organization’s dedication to career progression and employee success. The core values that guide Accelerated Urgent Care are Friendliness, Competence, Respect, Teamwork, Compassion, Hard work, Integrity, Humility, and Dedication, all of which contribute to the welcoming and efficient patient experience the company strives to provide. The role of a medical receptionist at Accelerated Urgent Care is both vital and dynamic. This position is responsible for managing patient interactions through multiple communication channels, including telephone, face-to-face encounters, and email correspondence. The receptionist ensures smooth scheduling and prepares the necessary patient information for their on-site appointments, largely utilizing digital tools such as the Experity practice management system. Duties encompass greeting patients and visitors warmly, handling incoming calls effectively to make appointments, answering inquiries, and managing patient records with confidentiality and precision. The receptionist plays a key part in maintaining registration flow by guiding patients efficiently through the process, ensuring that the clinical staff can deliver care without delay. Beyond administrative responsibilities, the role involves financial communication, where the receptionist explains fees and payment expectations clearly to patients to maintain transparency. This part-time position requires someone with a positive attitude, excellent organizational skills, and the ability to multitask in a fast-paced medical environment. Candidates should possess a minimum of one year of relevant experience in medical reception or customer service roles, equipped with computer proficiency, familiarity with multi-line phone systems, and a sound understanding of customer service principles. The role also demands strong interpersonal skills to interact compassionately and professionally with patients, upholding the company’s standards of patient care and confidentiality. The ability to work both independently and collaboratively under direction is essential. Additionally, physical requirements include the capability to sit for extended periods, operate computer systems, engage in face-to-face communication with patients and staff, and lift up to 25 pounds when necessary. Accelerated Urgent Care offers its team members a comprehensive benefits package, including medical, dental, vision, and life insurance, along with paid time off. This opportunity is ideal for individuals seeking a supportive and progressive work environment with varied, rotating shifts to accommodate different schedules. The company’s commitment to high-quality urgent care and employee welfare makes it a rewarding place to build a career in the healthcare sector.

• High school diploma or GED required
• minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role
• knowledge of multi-line phone systems
• proficient in computers and relevant software applications and practice management technology including electronic recordkeeping
• knowledge of customer service principles and practices
• demonstrated initiative and strong organizational skills
• exceptional interpersonal communication skills with a positive tone and welcoming body language
• ability to work independently on assigned tasks as well as to accept direction on given assignments
• deals with confidential information and/or issues using discretion and judgment
• must be able to sit for long periods of time
• have the manual dexterity to work computer systems and keyboard
• must be able to have face-to-face conversations with patients and staff
• must be able to lift 25 lbs