Receptionist - Franchise Location - Quick Hire!

H&R Block is a renowned tax preparation company committed to helping individuals and families manage their financial well-being through comprehensive tax services. As a leader in the financial services industry, H&R Block provides expert advice, personalized support, and trusted tax solutions to millions of clients each year. With a strong foundation built over several decades, the company focuses on empowering clients to make informed decisions about their money, careers, and lives by offering accessible expertise and outstanding customer service. This role is a seasonal position as a Client Service Professional/Receptionist at H&R Block. The position emphasizes delivering exceptional customer experiences and nurturing lasting client relationships. The successful candidate will be an integral part of a fast-paced environment where client interaction and service excellence are paramount. The primary objective is to ensure each client feels welcomed, valued, and supported throughout their visit, whether in person, by phone, or virtually. As a Client Service Professional/Receptionist, you will be the first point of contact for clients visiting the office. Your role involves greeting clients warmly, answering phones promptly and professionally, and matching clients with the best-suited tax professional for their unique needs. Scheduling clients according to their preferences and ensuring that every requirement is met during their service experience are core components of your daily responsibilities. Additionally, you will help maintain the cleanliness and organization of office resources, contributing to a welcoming and efficient work environment. The job demands effective multitasking, strong organizational skills, and the ability to thrive under pressure while maintaining exceptional customer service standards. Candidates comfortable with technology and proficient in Microsoft Office applications will find this role fitting their skill set. This position also offers the opportunity to make a tangible impact by helping clients steer through complex tax situations with confidence and clarity. Working as a Client Service Professional/Receptionist at H&R Block means contributing to a supportive and vibrant team that values collaboration and professional growth. The seasonal nature of the employment allows for flexibility, often aligning with the tax season peak periods when demand for customer support spikes. Given the dynamic environment, dedication to customer satisfaction and the ability to adapt to varied client needs are vital qualities for success in this role. While prior customer service experience is essential, candidates with sales or marketing experience and those able to work flexible schedules or multiple locations will have a competitive edge. Overall, this position is ideal for motivated individuals eager to develop their interpersonal skills within a reputable company committed to client success and financial empowerment.

• High school diploma or equivalent
• ability to work flexible schedule and/or in multiple locations