Assistant General Manager - Citrus Heights, CA

Chuze Fitness is a dynamic and rapidly growing fitness company dedicated to reshaping the fitness industry through a strong commitment to hospitality, community, and compassion. Founded on the belief that fitness extends beyond traditional workouts, Chuze Fitness creates a vibrant and inclusive environment where members and staff alike experience a culture of kindness and genuine care. The company stands out by prioritizing people first, fostering an atmosphere where every individual is encouraged to be themselves and contribute meaningfully to the team and community. By focusing on these core values, Chuze Fitness not only enhances members' fitness journeys but also cultivates an empowering workplace for its employees. As an Assistant General Manager at Chuze Fitness, you will play a pivotal role in supporting the General Manager and contributing to the success of the club. This role blends leadership, customer service, and operational excellence, making it essential for ensuring that each day unfolds as a positive and productive experience for both members and team members. You will lead by example, guiding a dedicated team of 20-30 employees to deliver exceptional service, maintain cleanliness, and uphold the company culture. From onboarding and training new staff to addressing member interactions with professionalism and warmth, your impact will be felt throughout the club. The position carries a pay range of $23.27 to $27.12 per hour, reflecting the value placed on experienced leadership and the ability to manage multifaceted responsibilities effectively. Your responsibilities as Assistant General Manager will include playing an active role in problem-solving complex member and employee situations in collaboration with the General Manager and Human Resources. You will ensure smooth daily operations by managing shift schedules, handling opening and closing duties, and maintaining adequate staffing levels. A significant part of your role will involve fostering communication across various departments including fitness operations and maintenance, enabling seamless collaboration to keep the club running at its best. Furthermore, your involvement in recruitment and onboarding will help attract and retain top-notch talent, strengthening the team and supporting sustained growth. Chuze Fitness places a strong emphasis on employee development. You will be instrumental in coaching team members, conducting performance reviews, providing constructive feedback, and participating in the documentation process up to and including terminations when necessary. Your proficiency with club amenities, membership processes, fitness programs, and equipment is essential to assist members and staff alike, ensuring everyone has access to accurate information and support. Attention to detail is critical in managing inventory by preparing for counts, ordering supplies, and organizing products efficiently. This is an excellent opportunity for someone passionate about fitness and leadership who enjoys working in a collaborative and community-focused environment. You will benefit from a supportive workplace culture that values kindness, sociability, and professionalism. Chuze Fitness is committed to offering perks such as 401k plans, extensive medical benefits including dental and vision, accrued paid time off, personal device stipends, and complimentary gym memberships for yourself and a friend or family member. Additional perks include discounts on retail products, professional growth opportunities, and fun team-building events, making it a rewarding place to build your career while making a difference in the lives of others.

• 2 plus years experience in customer service
• 2 plus years experience leading a team
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
• Exceptional verbal and social communication skills with a teamwork-based mindset
• Excellent ability to provide a positive attitude and calm under pressure
• Ability to multi-task and handle shifting priorities
• Service-based attitude
• Ability to receive and deliver feedback
• Having extreme attention to detail
• Able to read, write, and speak clearly in English
• Touring the club: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Repetitive phone work, typing, and computer operations
• Ability to lift at least 50lbs