Providence,RI,USA:Banquet Coat Check-Providence,RI

Highgate is a premier real estate investment and hospitality management company that has established itself as a leader and innovator in the hospitality industry. With a dominant presence in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its footprint internationally in Europe, Latin America, and the Caribbean. Their robust portfolio represents an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate's expertise spans the entire hospitality property lifecycle, from planning and development to recapitalization or disposition. The company is renowned for developing bespoke hotel brands and leverages cutting-edge proprietary revenue management tools that identify and predict market trends to maximize asset performance and value. The executive team is composed of some of the industry's most experienced hotel management leaders, making Highgate a trusted partner for major hotel brands and top ownership groups alike. Corporate offices are strategically located in London, New York, Dallas, and Seattle, supporting their global presence and operational excellence. Located in the heart of downtown Providence, Rhode Island, the Graduate Providence is a landmark 294-room hotel known for its rich history and cultural significance. Designed by the renowned architectural firm Warren and Wetmore, the Graduate Providence first opened its doors in 1922 and quickly became a social and tourist hub for the city. The hotel remains deeply woven into the fabric of Providence and continues to be an authentic city tradition, warmly welcomed by generations of guests. It is also a proud member of the Historic Hotels of America. The Banquet Coat Check Attendant role at the Graduate Providence is a part-time, seasonal position primarily serving the fall, winter, and early spring months. This position is essential for ensuring guests attending Banquet and Catering functions have a seamless and enjoyable experience regarding the handling of their coats and outerwear. The attendant is responsible for the timely collection, storage, and return of coats and jackets, ensuring guest belongings are secure and accessible. Key to this role is providing outstanding guest service, which includes attentive, friendly, and courteous interactions with guests, managers, and fellow employees. The attendant assists guests by anticipating their needs and maintaining a pleasant atmosphere throughout the event. Knowledge of the event location, timing, and specific details gleaned from Banquet Event Orders is crucial for effective coordination. Strong communication skills, both in-person and over the telephone, support overall guest satisfaction and smooth operation of the coat check service. This role requires physical stamina as the attendant must stand for the duration of their shift and occasionally exert up to 20 pounds of force to manage guests' personal items. The position demands flexibility with working hours, including nights and weekends, and sometimes extended shifts. A hospitable disposition and a commitment to excellent guest service are fundamental to success in this role, making it ideal for those passionate about hospitality and eager to contribute to the guest experience in a historical and vibrant hotel setting.

• High school diploma or equivalent and/or related experience in a hotel or a related field preferred
• Must be at least 18 years of age
• Must have a hospitable/guest service demeanor
• Must have availability to work nights and weekends
• Flexible and long hours sometimes required
• Light work - exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to stand during entire shift