Pieology Shift Supervisor - Honolulu, HI

Pieology is a rapidly growing fast-casual restaurant brand specializing in customizable pizzas made with fresh, high-quality ingredients. Founded with the mission to provide a personalized dining experience, Pieology supports creativity and innovation in crafting each pizza exactly to the customer’s preference. As a vibrant and inclusive company, Pieology values teamwork, customer focus, and operational excellence. The brand is a favored destination for pizza lovers who want speed, quality, and choice all in one place. The culture at Pieology emphasizes employee growth and development, offering tools and resources to help team members succeed and advance their careers within the organization. The role of Shift Supervisor at Pieology is a key leadership position that directly influences the customer experience and daily operations of the restaurant. This position is integral in setting the tone for exceptional service, ensuring that every guest is greeted with friendliness and served freshly prepared, safe, quality food. The Shift Supervisor works closely with the Assistant Manager and General Manager, assisting in managing crew members and maintaining the high standards Pieology is known for. The role demands strong leadership skills, the ability to manage a fast-paced environment, and a commitment to upholding food safety protocols. As a Shift Supervisor, you will be responsible for overseeing the team during your shift, making sure all duties are completed efficiently and effectively. This includes scheduling, ordering merchandise, supporting training and recruitment, and driving promotions. You will also perform hands-on roles such as cashiering and order taking when required. The position requires attention to detail in maintaining sanitation standards and ensuring the restaurant environment is safe and welcoming for employees and guests alike. Pieology values the human element of hospitality and expects its Shift Supervisors to model professionalism, positive attitude, and dependability. This role is perfect for individuals who thrive in leadership, enjoy a collaborative work environment, and are passionate about delivering outstanding customer service. Pieology’s commitment to your success is demonstrated by the comprehensive training and advancement opportunities they provide, helping you grow from a Shift Supervisor to higher management roles if desired. Employment type is typically full-time or part-time, with shifts designed to accommodate various schedules. Salary and benefits packages are managed independently by franchise owners, providing some flexibility depending on location. Overall, this role offers a fantastic opportunity to build a career within a respected and expanding brand in the fast-casual dining sector.

• Ability to contribute to the team and maintain a positive attitude and strong work ethic
• demonstrate a friendly attitude and great customer service skills
• enthusiastically help with various tasks as required
• act in a friendly, courteous, and helpful manner with guests and co-workers
• strong verbal, reading, strong math skills
• communicate ideas, suggestions, and concerns in a constructive and professional manner
• make timely decisions to meet guest and business needs appropriately
• perform effectively and safely with minimal direct supervision
• ability to make quick and appropriate decisions
• exert a high degree of energy and drive to meet customer demands
• take ownership and responsibility to solve problems