Part Time Customer Service

Envoy Air Inc. is a wholly owned subsidiary of American Airlines Group, known for providing regional flight service to American Airlines under the American Eagle brand. As a key player in the aviation industry, Envoy Air maintains a strong commitment to delivering exceptional customer service while ensuring operational excellence. The company operates a fleet of regional jets, serving numerous destinations and connecting passengers seamlessly to the broader American Airlines global network. Envoy Air prides itself on fostering a stable, fast-growing, and fun workplace environment where employees are motivated and supported in their career development. With a focus on safety, reliability, and superior customer experience, Envoy Air has become a recognized name in the airline industry and continues to expand its reach. This opportunity is for the role of a Customer Service Agent at Envoy Air’s MSN location, where you will be part of a dynamic team dedicated to providing outstanding service from the very first interaction with passengers. This is an entry-level position with a competitive pay rate of $18.58 per hour and does not require previous experience, making it an excellent option for those looking to start a career in aviation and customer service. In this role, you will be the welcoming face of the airline, providing a seamless check-in and ticketing experience while assisting passengers with a friendly and professional demeanor. You will gain hands-on experience using reservation and ticketing software, helping to rebook itineraries and handle boarding passes efficiently. Envoy Air values work-life balance and offers flexibility through options to trade shifts and opportunities for overtime for motivated employees. Beyond the on-the-job training and development programs that will enable you to advance your career, Envoy Air also extends significant travel benefits, including free flights for you and your family and friends across its extensive global network. This role offers not just a job but a launchpad for growth with a company that is continuously evolving. You'll have access to comprehensive benefits such as health, dental, prescription, and vision coverage to keep you healthy, as well as a 401(k) program with a company match to help secure your financial future. Additional perks include major discounts on hotels, cars, cruises, and more, turning you into a travel planning expert. The work schedule is flexible but may include irregular and extended shifts, weekends, and holidays, making it a unique opportunity for those seeking a dynamic and engaging workplace. This position involves physical activity, such as lifting bags weighing up to 75 pounds, so physical fitness and stamina are important. Envoy Air champions diversity and is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds. Join Envoy Air and watch your career take off while experiencing a fun, secure, and rewarding work environment where your contribution truly matters.

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
• 18 years or older
• High school diploma, GED, or international equivalent
• Ability to pass a pre-employment drug screen and background check
• Authorized to work in U.S. without sponsorship