Night Auditor - Quick Hire!

Concord Hospitality Enterprises is a renowned hotel management company dedicated to delivering exceptional service and memorable experiences to guests across its many properties. As a leader in the hospitality industry, Concord is committed to maintaining a culture grounded in five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. This solid foundation helps cultivate an empowering and supportive work environment, where associates are valued and their professional growth is a priority. They emphasize their Associate First policy to ensure that employees feel respected, engaged, and appreciated in every aspect of their work life. The company offers a robust benefits package including medical, dental, vision plans, life insurance, disability options, 401K plans, tuition assistance, and discounted room rates at Concord managed hotels. They also provide ample opportunities for training, development, and career advancement, encouraging individuals to utilize their hospitality skills to thrive and grow within the organization. The Front Desk Night Auditor role at Concord provides a crucial function in the hotel’s operations by ensuring the accuracy and completeness of financial transactions processed overnight and offering excellent guest service. Responsible for processing daily audits of the hotel’s financial data, the Night Auditor verifies and finalizes transactions carried out during a shift, including credit card payments and posting tax charges to guest folios. This role demands encountering and resolving guest requests, handling phone system operations, and collaborating efficiently with other hotel departments to guarantee smooth service delivery throughout the night and prepare for the morning activities. The position entails verifying and balancing hotel room availability, managing guest check-in and check-out procedures, including express checkout options, and administering guest payment policies. It also involves maintaining the security of hotel keys, guest safe deposit boxes, and being well-versed in emergency procedures to ensure the safety of guests and staff. Beyond the operational responsibilities, this position requires the Night Auditor to be guest-focused, delivering outstanding hospitality that meets or exceeds guest expectations and responding promptly and professionally to any inquiries or special requests. The role is versatile, integrating administrative tasks such as preparing folios for departing guests, filing necessary reports, transmitting financial data, and supporting the lobby's overall presentation, including assisting with breakfast setup if needed. Concord values employees who take pride in their work and the hotel environment, recognizing that their dedication directly contributes to the guest experience and the hotel’s reputation. The Night Auditor role is a full-time position with a competitive hourly wage ranging from $18.00 to $20.00. Concord is an equal opportunity employer that fosters a drug-free workplace and advocates for equality through policies that invite candidates from diverse backgrounds to apply. This opportunity is well suited for candidates seeking long-term employment with a company that values integrity, offers supportive work culture, and provides avenues for growth in the hospitality sector. Joining Concord as a Front Desk Night Auditor means becoming part of a fun, dynamic team that cares about employee well-being and professional development, ensuring a rewarding and fulfilling career path within the hotel industry.

• High school diploma or equivalent
• experience in front desk or night audit roles preferred
• strong communication skills
• ability to operate hotel phone systems
• proficiency in processing credit card transactions
• knowledge of hotel policies and procedures
• ability to work overnight shifts
• attention to detail
• customer service orientation
• basic computer skills