SERVER- CANTINA RIO- PART TIME

The hiring establishment is a prominent Indian gaming venue known for its vibrant banquet services and exceptional guest experiences. This establishment operates within the fast-paced and high-volume environment characteristic of Indian gaming, where professionalism, efficiency, and friendly service are critical to maintaining a superior customer experience. As a major player in the hospitality and gaming industry, the company prides itself on cultivating a respectful and professional workplace culture that values honesty, dependability, and cooperation among staff members at all levels. Employees are expected to demonstrate integrity and commitment to excellence, contributing to a harmonious and productive work environment. The role offered is a Banquet Server position that plays an essential part within the banquet services team. The Banquet Server is responsible for providing professional, friendly, and exceptional service to banquet guests, ensuring their dining experience is seamless and enjoyable. This position requires delivering food and beverages promptly, monitoring food quality, supporting buffet-style service when required, and maintaining the cleanliness and orderliness of banquet facilities. The Banquet Server must regularly interact with guests to assess and meet their additional needs, enhancing overall customer satisfaction in a dynamic setting. This role demands flexibility, as employees must be available to work evenings, weekends, and holidays to support various functions and events. The ideal candidates will have prior experience in food service and an understanding of banquet operations, including proper item placement. Strong interpersonal skills and a polished, professional appearance are crucial for success in this customer-facing role. The work environment involves both indoor duties in a climate-controlled, non-smoking setting and outdoor activities exposed to varying weather conditions. The position mandates compliance with specific licensing requirements including a New Mexico liquor server's license, a Food Handler's Card, and the ability to obtain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. A smartphone capable of running company applications is required as part of daily operations, facilitating communication and service efficiency. The company may offer a smartphone through a payroll deduction program if the employee does not have a compatible device. Employees must embody the company's core values by treating coworkers with dignity and respect, demonstrating punctuality and dependability, and being receptive to constructive feedback from supervisors. Honesty and professionalism, alongside a willingness to seek guidance when uncertain, are fundamental expectations. This role is especially suitable for individuals with bi-lingual and multi-cultural experience, enhancing communication and service within the diverse gaming community. Overall, the Banquet Server position offers an excellent opportunity to be part of a dedicated team committed to delivering outstanding guest experiences within a thriving Indian gaming environment. This role builds vital hospitality skills and provides exposure to a culturally rich workplace with opportunities for career growth within the hospitality and gaming sectors.

• Preference is given to qualified Santa Ana Tribal members
• ability to carry and balance service tray on shoulder
• New Mexico liquor server’s license and a Food Handlers Card
• legible handwriting is a must
• must be able to work a flexible schedule, including weekends and holidays
• must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license
• must be able to work well in fast paced, customer-oriented environment
• physical ability to safely perform essential job functions
• must be able to walk and stand for extended periods of time
• must regularly lift and/or move up to 50 pounds
• a smartphone capable of running company applications and communication systems is required