New:Aviation Job in Stockton,CA,USA | Hiring

ASM Global is a prominent leader in privately managed public assembly facilities across the globe, renowned for delivering exceptional experiences and operational excellence in venues ranging from arenas and convention centers to stadiums and theaters. With an extensive portfolio, ASM Global operates some of the most recognized venues, including the Adventist Health Arena, which serves as a key destination for entertainment, sports, concerts, and community events. Their commitment to providing unmatched customer service and ensuring the safety and satisfaction of every guest sets them apart in the public assembly sector. The company is widely respected for maintaining high standards in venue management, event logistics, and seamless guest relations, making it a preferred employer for professionals seeking to excel in this vibrant industry. The role of Guest Relations Staff at the Adventist Health Arena is an exciting opportunity for individuals passionate about hospitality and customer service within a dynamic event environment. This position is critical in providing our guests with a welcoming, informative, and enjoyable experience. Guest Relations Staff are the first point of face-to-face contact for attendees, responsible for greeting guests, verifying tickets, assisting with seating arrangements, and addressing any inquiries or concerns. The staff also play a vital role in managing crowd movement and ensuring smooth access to seating, concessions, and facilities. As a Guest Relations team member, you will be expected to uphold the professional image of ASM Global, delivering friendly and efficient service while maintaining a helpful and calm demeanor, especially in challenging or emergency situations. The role requires good communication skills, the ability to handle sensitive situations diplomatically, and flexibility to work variable hours including nights, weekends, and during special events. Your presence contributes significantly to the overall event experience, ensuring guests feel valued and well assisted. This full-time or part-time position offers a competitive hourly wage of $16.75, reflecting the importance ASM Global places on skilled and dedicated customer service professionals. While no formal computer skills are required, the role demands excellent interpersonal capabilities, physical stamina to stand and move throughout the event duration, and the ability to perform light physical tasks such as lifting up to 10 pounds. The Guest Relations Staff member must also be adaptable, ready to take on varied responsibilities such as ushering, ticket taking, concierge services, or guiding tours when assigned. Joining ASM Global means becoming part of a diverse and inclusive workplace that values teamwork, professionalism, and individual growth. The organization is committed to equal opportunity employment, encouraging applications from women, minorities, individuals with disabilities, and protected veterans. Reasonable accommodations are available to support individuals in performing their duties effectively. The role not only offers an immediate start but also provides ongoing learning experiences within one of the industry's most respected companies, making it an ideal career step for motivated individuals seeking to build a future in event and venue management.

• High school diploma or G.E.D.
• strong customer/guest services skills
• knowledge of ticketing/seating procedures
• good written and verbal communication skills
• ability to work independently with little supervision
• ability to handle difficult or emotional situations calmly and professionally
• availability to work variable hours including nights and weekends