Membership Coordinator - $16 to $19 per HOUR

The YMCA Allard Center of Goffstown is a community-focused nonprofit organization dedicated to promoting health, wellness, and personal growth for individuals and families in the Goffstown area. Known for fostering a supportive and inclusive environment, the YMCA offers a wide range of programs including fitness, childcare, camps, and community events that cater to diverse age groups and interests. As part of the YMCA's commitment to strengthening community bonds and improving quality of life, the Allard Center continuously seeks passionate individuals who share its core values of respect, responsibility, honesty, and caring. The YMCA Allard Center is currently hiring a full-time Membership Coordinator to join its department leadership team. This role is crucial in maintaining a positive and welcoming atmosphere that respects and values all members, volunteers, and guests. The Membership Coordinator oversees daily operations and personnel at the Welcome Center, ensuring excellent customer service and member engagement. With a responsibility to lead member interaction and support the onboarding and training of staff, this position demands strong interpersonal skills, organizational abilities, and a commitment to community service. It offers a salary range of $16 to $19 per hour and comes with extensive benefits including medical, dental, vision insurance, paid vacation, and discounts on childcare and programs. As a key leader at the Welcome Center, the Membership Coordinator facilitates member sales efforts, conducts tours for prospective members, and addresses member concerns promptly and effectively. The role requires flexibility in working hours, including weekday afternoons and evenings, as well as some weekend coverage. The ideal candidate will have at least two years of customer service or sales experience, be proficient with computer software including Microsoft Office and organizational tools like SGA/Pulse, and possess an associate's degree or equivalent experience. This position not only allows individuals to make a meaningful impact within their community but also provides growth opportunities through training and leadership development programs at the YMCA.

• Associate's degree or higher in communications, business management or recreation management or equivalent education and experience
• Minimum two years of experience in customer service or sales
• Strong interpersonal communication skills
• Organizational skills
• Ability to work with diverse groups
• Proficient in computer use including Microsoft Windows and Office
• Willingness to work weekday afternoons/evenings and one weekend day
• Full-time availability with flexible hours