Medical Receptionist - Quick Hire!

Tufts Medicine is a leading healthcare organization committed to delivering exceptional medical care and services across multiple specialties. Located in Chelmsford, Massachusetts, Tufts Medicine is renowned for its patient-centered approach and dedication to innovation in healthcare. The team operates in a professional and supportive environment, where collaboration and patient well-being are paramount. With a focus on maintaining high ethical standards, Tufts Medicine continuously invests in its staff by providing avenues for professional development, competitive compensation, and comprehensive benefits to support overall employee wellness and job satisfaction. The available role is a Receptionist position based at OBGYN Chelmsford, situated at 20 Research Place, Chelmsford, MA. This full-time position requires availability Monday through Friday from 8:30 am to 5:00 pm, totaling 40 hours per week. The salary range for this position lies between $17.57 and $21.96 per hour, reflecting the candidate's qualifications and experience. This Receptionist role is essential in providing excellent administrative and clerical support to ensure efficient operation of the medical office. The primary function involves handling telephone communication, welcoming patients and visitors, assisting with scheduling, and maintaining record-keeping tasks to facilitate smooth daily business activities. The position demands a person who can create a warm, welcoming atmosphere at the reception area, displaying professionalism and attentiveness in engaging with visitors, patients, staff, and vendors alike. As a Receptionist at Tufts Medicine, the successful candidate will manage multi-line phone systems, directing calls efficiently and ensuring urgent or emergency matters are immediately addressed. Beyond phone duties, the role includes greeting and helping patients, assisting those with mobility difficulties by arranging transportation support or wheelchairs, and directing visitors to appropriate units or providers within the hospital or clinics. Responsibilities also extend to handling deliveries such as flowers or packages for patients and ensuring proper recording and timely distribution. Confidentiality is paramount in this healthcare setting, and the Receptionist must strictly adhere to HIPAA guidelines, safeguarding patient information in all interactions and documentation activities. This role also involves working with electronic medical records systems, performing check-in and check-out tasks, and maintaining essential files like patient religious affiliations for clergy visits. Candidates should possess high school diplomas or equivalent and bring at least one year of relevant clerical experience, preferably within a medical office environment. Familiarity with phone systems or switchboards is required, and two years of medical office experience is preferred. The successful applicant will exhibit superior interpersonal and communication skills, demonstrate reliability, effective multitasking, attention to detail, and a commitment to providing outstanding customer service in a busy and dynamic healthcare environment. Tufts Medicine emphasizes creating a professional but congenial work setting where all staff, patients, and visitors feel respected and well-served. The Receptionist position plays a crucial frontline role in shaping the first impression and experience for individuals interacting with the organization. In addition to providing competitive compensation, Tufts Medicine offers a comprehensive total rewards package, fostering career growth and supporting employees' health and financial security, thereby enabling them to thrive both professionally and personally.

• High school diploma or equivalent
• One year of related office or clerical experience
• Previous experience with phone systems or switchboard
• Ability to maintain confidentiality according to HIPAA guidelines
• Excellent communication skills
• Ability to work under moderate supervision
• Reliable and responsible work ethic