Medical Front Desk Receptionist - Quick Hire!

New York Cancer and Blood Specialists (NYCBS) is a premier healthcare organization committed to providing exceptional cancer and blood disorder care. Located in Brooklyn, NY, NYCBS brings together a dedicated team of expert oncologists, hematologists, nurses, and healthcare professionals passionate about delivering world-class treatments and personalized patient care. The organization is well-known for its innovative approach, combining advanced medical research with compassionate service to support patients and their families through challenging health journeys. NYCBS prides itself on being a community-focused establishment, offering care that is accessible and comprehensive, emphasizing healing, hope, and advanced clinical solutions. The role of Medical Front Desk Receptionist at NYCBS is a critical position that serves as the welcoming face of the clinic. This position is based in Brooklyn, NY, and operates Monday through Friday with an 8.5-hour shift scheduled between 7 AM and 7 PM. The Medical Front Desk Receptionist is entrusted with key responsibilities that maintain smooth front office operations and enhance patient experience. Responsibilities include managing daily office opening and closing procedures, greeting patients and visitors warmly and professionally, assisting patients in completing necessary forms, and ensuring the reception area is comforting and well-maintained. The position requires strong communication skills to answer telephones, respond to inquiries, and schedule patient appointments efficiently. Attention to detail is critical as the receptionist collects copays, balances office finances daily, and maintains accurate patient records using the practice’s Electronic Medical Records (EMR) system. The receptionist also collaborates with nursing staff to monitor messages from care team inboxes and ensures that patient visit lists are up-to-date to guarantee timely scheduling of appointments. HIPAA compliance is a central tenet of this role, safeguarding patient privacy and confidentiality in all practices. In addition to routine tasks, the receptionist supports quality assurance by distributing surveys and prevention screening information, and contributes to special projects as assigned. Team collaboration is emphasized, with flexibility for the receptionist to transition smoothly into related daily roles as needed to maintain office efficiency and patient satisfaction. NYCBS offers competitive compensation starting at $24 per hour, complemented by an extensive benefits package that includes health insurance from day one, dental and vision coverage, life insurance, short- and long-term disability insurance, a robust 401(k) plan, generous paid time off, and eight paid holidays including two floating days. NYCBS is an equal opportunity employer, fostering an inclusive and supportive workplace environment. This role is ideal for individuals who are passionate about healthcare, possess excellent interpersonal skills, and are committed to making a positive impact in patient care through frontline support and professional service.

• High school diploma
• At least 2 years of patient facing reception experience
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills
• 1 year of EMR experience preferred
• Bachelor’s degree preferred