Location Manager - Houston, TX

Our company is a leading provider of valet parking services, dedicated to delivering exceptional vehicle care and outstanding customer service. We operate at multiple locations, ensuring that each guest experiences prompt, efficient, courteous, and friendly service during their visit. Our team prides itself on managing high-quality valet operations that enhance the overall guest experience for hotels, restaurants, event venues, and other commercial properties. We believe that every interaction counts, and our commitment to excellence sets us apart in the hospitality and service industry. The role of Valet Parking Location Manager is crucial in maintaining the smooth functioning of our valet services at a specific location. This management position involves overseeing all valet drivers, ensuring that each team member provides superior service while adhering to company standards and policies. The Location Manager also assists the general manager with various administrative and operational tasks, contributing to the successful running of daily operations. As a Valet Parking Location Manager, you will be the primary point of contact for the valet staff and serve as a representative of the company when interacting with customers. You are responsible for delivering prompt and efficient vehicle care, greeting guests warmly, and ensuring their vehicles are handled safely and professionally. Your leadership responsibilities include managing staff schedules, supervising valet drivers, and addressing any issues or disciplinary matters that arise. You will also be expected to maintain excellent customer service levels at all times, addressing difficult situations with good judgment and professionalism. This position requires a keen eye for detail, strong organizational skills, and the ability to communicate effectively with team members and customers alike. You will report any situations needing further management attention and ensure strict adherence to company policies among your staff. The role offers an excellent opportunity to develop leadership skills within a dynamic, customer-focused environment. Employment type is typically full-time, and compensation is competitive within the valet and hospitality management industry. If you are passionate about customer service, enjoy managing teams, and thrive in a fast-paced, guest-oriented environment, this Valet Parking Location Manager position is an excellent fit. Join us to lead our valet staff towards providing exceptional service that enhances our customers' overall experience, making every visit memorable and stress-free.

• High school diploma or equivalent
• previous experience in customer service or valet-related roles preferred
• strong leadership skills
• excellent communication skills
• ability to work flexible hours including nights, weekends, and holidays
• ability to manage and motivate a team
• good organizational skills
• knowledge of company policies and procedures