Jetblue Careers:Shift Leader / Barista-Full-time(Waterbury,CT,USA)
Posted on October 24, 2025
Position in Waterbury, CT, USA, CT
Job Title: Shift Leader / Barista - Full-time Employer: Dunkin' (Hiring in Waterbury, CT, USA) Worksite: Waterbury, CT, USA, CT
Compensation: $15-$15/Hour (approx. $31.2k/Year) Benefits: This role offers a competitive benefits package. Impactful work with supportive local leadership.
Day-to-Day
Apply your your professional skills skills at our Waterbury, CT, USA location.
- This Waterbury, CT, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dunkin' team in Waterbury, CT, USA, CT is growing.
- Benefit from working in Waterbury, CT, USA, a key hub for the a dynamic industry.
Dunkin' is the world's leading baked goods and coffee chain, renowned for its commitment to delivering quality products and exceptional customer service across its global network. Founded with the mission to keep America running by fueling people’s mornings with freshly brewed coffee and delicious baked goods, Dunkin' has grown into an iconic brand recognized for convenience, consistency, and community focus. This particular Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. As such, it operates with the autonomy to tailor its employment policies while still embracing the core values and standards that make Dunkin' a leader in the industry. Joining the Dunkin' team means becoming part of a larger family that values teamwork, personal growth, and the power of a great cup of coffee to brighten someone’s day. The culture here is built on mutual support where each crew member brings unique ingredients to the team, contributing to the overall experience that keeps customers coming back.
As a Shift Leader at Dunkin', you will play a critical supervisory role in ensuring smooth restaurant operations on a shift-by-shift basis. This role involves assisting the management team in providing continuous support and coaching to crew members to maintain high standards in all tasks throughout the shift. Your leadership helps uphold the brand’s promise of quality, speed, and excellent guest satisfaction. This position is designed for individuals who thrive in a team-oriented environment and are passionate about fostering a positive workplace culture. Shift Leaders are responsible for setting the tone each shift, motivating the crew, and ensuring that safety, sanitation, and service protocols are strictly followed. This is an ideal opportunity for those seeking flexible schedules, competitive wages, and potential advancement within a thriving, fast-paced restaurant environment.
The restaurant offers full-time or part-time schedules, making it accessible to a wide range of candidates. Dunkin' provides best-in-class training and continuous learning opportunities to enable personal career growth. Additionally, the franchise offers a robust benefits package including education discounts through Southern New Hampshire University, retirement plans, paid vacation, medical, dental, and vision insurance for qualified employees. Motivational incentives like recognition bonuses and contests further contribute to a rewarding work atmosphere. This franchise is actively hiring and welcomes applicants with or without prior experience, offering comprehensive training to help new hires succeed. The position is available in multiple towns including New Haven, North Haven, Northford, North Branford, Branford, Wallingford, West Haven, East Haven, Guilford, Hamden, and Durham, offering flexibility in location for prospective candidates.
Experience in competitor brands such as Starbucks, McDonalds, Burger King, Panera, Krispy Kreme, Chick-fil-A, or other related customer service roles is beneficial but not required. Multilingual candidates, especially in Spanish, Portuguese, or related languages, are also welcome. Working at Dunkin' means engaging with a community-focused team that appreciates dedication, punctuality, and a commitment to excellence, all while having fun and making a difference every day.
- Provide excellent guest satisfaction, service speed, and product quality
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests' needs and exceed their expectations
- Work well in a team environment