Installation & Maintenance Manager Fiber Network Operations

Pramira is a premier general contractor renowned for delivering safe, high-quality construction services across California. With a strong foothold in buildings, electrical, and telecommunications infrastructure, the company has established itself as a key player supporting critical industries like healthcare, industrial sectors, utilities, and telecommunications networks. Combining a culture rooted in safety, integrity, and operational excellence with industry-leading technology and field-proven processes, Pramira ensures the successful execution of complex projects with precision and on schedule. The company values its people as its foundation, investing heavily in their professional growth, well-being, and empowerment, fostering an environment where each employee can thrive and contribute meaningfully to the future of the built environment. At Pramira, building long-term trusted partnerships is a central philosophy, and the team takes pride in their workmanship and service delivery. Prospective talents who join Pramira are offered the opportunity to make an impact, have their voices heard, and be part of a collaborative journey towards building something better together. The role of Installation & Maintenance Manager is a critical leadership position within Pramira, primarily responsible for overseeing and coordinating the day-to-day field operations of the Palmdale fiber network maintenance program. This position demands a dynamic professional capable of managing installation and maintenance crews while also handling ticket dispatch and resolution through the company's Network Operations Center (NOC). The manager ensures that all Service Level Agreements (SLAs) are met or exceeded, reflecting Pramira's commitment to operational excellence and client satisfaction. Key duties include managing fiber installations across residential, MDU (Multi-Dwelling Unit), and commercial sectors, supervising technical staff responsible for drop installation, splicing, ONT testing, router installation, and utility locates. The role also involves oversight of maintenance and repair works tied to city or utility initiatives and emergency restoration, ensuring smooth and compliant project execution. As part of the responsibilities, the Installation & Maintenance Manager conducts quality audits and site inspections, maintains compliance with safety and branding standards, and coordinates closely with relevant city inspectors, owners' representatives, and subcontractors. Leadership and mentoring of crews to maintain readiness for same-day and next-day service tickets is a vital component, along with support for asset control, inventory management, and necessary reporting under contract obligations. This position offers a competitive pay range of $70,000 to $80,000 per year depending on experience, and the chance to be part of a forward-thinking company dedicated to building sustainable infrastructure.

• 5+ years of experience managing fiber installation or maintenance operations (residential, commercial, or MDU)
• Strong understanding of fiber drops, ONT installation, splicing, and restoration procedures
• Familiarity with 811 locates, NOC coordination, and ticket-based service workflows
• Proven ability to meet service levels and manage crews under performance-based contracts
• Excellent documentation, safety compliance, and leadership skills
• Valid California driver's license and clean driving record
• OSHA-30 certification preferred
• Blue Badge or equivalent fiber certification a plus