Housekeeper - $14 per HOUR

Residence Inn Midland, TX is part of MCR, the third-largest hotel owner-operator in the United States, known for managing a diversified portfolio of premium-branded hotels. Founded in 2006, MCR operates over 148 hotels with more than 22,000 guestrooms across 37 states and 106 cities, under a variety of well-recognized Marriott and Hilton brands. Their commitment to excellence has earned them multiple prestigious awards such as the Marriott Partnership Circle Award and the Hilton Legacy Award for Top Performer, reflecting their dedication to quality and guest satisfaction. The company fosters an environment focused on innovation, teamwork, and superior service, ensuring guests experience comfort and outstanding hospitality at every stay. MCR employees benefit from weekly pay, referral bonuses, retirement options, and comprehensive health benefits after 30 days of employment for full-time team members. These offerings support career advancement and personal growth within a thriving and supportive corporate culture. The Housekeeper role at Residence Inn Midland, TX, is integral to maintaining this standard of hospitality. The position focuses on creating an environment of cleanliness, safety, and friendliness for all guests. Housekeepers are responsible for cleaning and preparing guest rooms, hallways, and public areas, ensuring every detail meets high standards. Key duties include pre-cleaning preparation such as stocking supplies and attending team briefings, thorough cleaning and restocking of assigned guest rooms during shifts, and participating in additional cleaning projects covering storage areas, public spaces, guest laundry, and deep cleaning activities when required. They must work collaboratively with team members to maintain spotless cleanliness, uphold product consistency and quality, and contribute positively to the overall guest experience. Housekeepers at Residence Inn are expected to exhibit excellence in guest relations by greeting each guest with warmth and familiarity, efficiently handling any guest challenges, and demonstrating a thorough knowledge of the hotel’s features and services. They also play a crucial role in teamwork, demonstrating clear, professional communication and a can-do attitude to go beyond traditional duties to meet the hotel's operational needs. Physical demands of the job include activities such as stooping, climbing, balancing, kneeling, crawling, standing for extended periods, and lifting items like linens and vacuums, making it essential for candidates to be physically capable and have a strong work ethic. Overall, this role is vital in delivering the high-quality guest experience associated with MCR hotels, making it an excellent opportunity for individuals passionate about hospitality and guest service. This job supports employees by fostering career mobility, offering competitive pay structures, and creating a positive work environment where everyone’s contribution is valued.

• Must be 18 years of age or older
• Experience in a hospitality, service, or consumer-facing franchise or related field preferred
• Must have a positive attitude and willingness to learn
• Must be able to understand and follow established guidelines and procedures
• Must work well in stressful, high-pressure situations
• Must be effective at listening, understanding, clarifying, and resolving concerns of co-workers and guests
• Must be able to convey information and ideas clearly
• Must have a desire to serve all guests
• Must be willing to work a varied schedule including evenings, nights, weekends, and holidays
• Must arrive and clock in on time for every shift and clock out at scheduled shift end
• Must clock in/out for breaks at designated times
• Must provide sufficient notice when calling out for a scheduled shift