Hotel F&B Outlets Manager CITP-$55000 To $60000 Per

Moody Gardens is a prominent and well-established entertainment and hospitality complex located in Galveston, Texas. Renowned for its multifaceted attractions including an aquarium, rainforest pyramid, theaters, and a variety of dining establishments, Moody Gardens offers a unique blend of education, entertainment, and hospitality services. As a key player in the community, the company is dedicated to delivering exceptional experiences to its visitors. Their hospitality division focuses heavily on providing superior food and beverage services to complement the diverse attractions, ensuring guests enjoy both the ambiance and the quality of service throughout their visit. Moody Gardens fosters a dynamic, customer-centric work environment with a commitment to excellence, growth opportunities, and employee satisfaction. The Outlets Manager role at Moody Gardens is a full-time position based in Galveston, TX, offering a competitive salary ranging from $55,000 to $60,000 annually. This leadership position is integral to the success of Moody Gardens' food and beverage operations, requiring a high level of responsibility and the ability to manage outlet staff efficiently. The Outlets Manager's primary responsibility is to coordinate the activities of the outlet teams to deliver top-notch products and customer service. This includes overseeing all aspects of restaurant and food service operations, from staffing and scheduling to quality control and financial management. The role demands a proactive approach to maintaining high standards in food preparation, presentation, and overall customer experience. The Outlets Manager must exhibit strong supervisory skills, guiding and disciplining staff, conducting meetings, and ensuring compliance with company policies. Excellent communication skills are essential, as the manager acts as a liaison between the kitchen, service staff, and guests. Problem-solving skills are also vital, with the requirement to handle customer complaints and operational issues swiftly and effectively. Additionally, the Outlets Manager is tasked with optimizing operational profitability by controlling payroll, managing inventory, and implementing cost-saving measures. Technology plays a significant part in daily operations, as candidates will use computerized systems for billing, forecasting, and reporting. The role also involves coordinating special events, marketing efforts, and maintaining close cooperation with other hotel departments to support the broader Food & Beverage operations. Candidates for this position should have a minimum of two years of supervisory experience in food and beverage service, a high school diploma as a basic educational requirement, with a college degree preferred. Certifications such as TABC and Food Handlers are necessary to ensure compliance with regulatory standards. Physical capability to handle the demands of the job, such as standing for long periods and lifting heavy objects, is also required. Working at Moody Gardens provides an opportunity to be part of a reputable and innovative hospitality group that values quality, teamwork, and exceptional guest experiences. The Outlets Manager will play a crucial role in the continued success and growth of Moody Gardens’ food and beverage services, making it an ideal career opportunity for motivated professionals in the hospitality industry.

• High school diploma required
• at least two years food and beverage supervisory experience
• ability to obtain TABC and Food Handlers Certification
• must be reliable and responsible
• considerable skill in math algebraic equations using percentages
• ability to communicate in English both orally and in writing with guests and employees
• ability to work under pressure and deal with stressful situations
• physical ability to walk, stand, and/or bend continuously
• ability to move up to 600 pounds with wheeled assistance
• ability to lift up to 70 pounds and lift lighter objects overhead