Host | Hostess - Join Us Now!

IHOP, a leading and beloved restaurant chain known for its welcoming atmosphere and delicious breakfast offerings, seeks enthusiastic and guest-focused Hosts/Hostesses to join its team. As a well-established company recognized nationwide, IHOP prides itself on delivering exceptional customer service and a memorable dining experience. Joining the team at IHOP means becoming part of a vibrant and supportive environment where team members are valued and growth is encouraged. The role of Host/Hostess at IHOP is vital to ensuring guests feel welcomed and valued from the moment they arrive. This position is responsible for greeting and seating guests promptly, cheerfully, and courteously, providing a warm introduction to the IHOP dining experience. In addition to managing the flow of guests efficiently to maximize service quality, Hosts/Hostesses maintain an organized waiting list and ensure that seating rotations promote excellent guest service throughout the restaurant. Beyond seating guests, the Host/Hostess handles guest interactions with professionalism and care, addressing any questions or concerns, and striving to enhance the overall dining experience. This role often involves managing cash transactions accurately, including making register readings, tallying receipts, and following company cash-control policies closely. Additionally, Hosts/Hostesses are entrusted with handling telephone communications, taking messages, and managing To Go orders, effectively balancing multiple responsibilities with a friendly demeanor. Maintaining a clean and pleasant environment is another essential part of this role. Hosts/Hostesses regularly check restroom cleanliness and stock, clear and reset tables promptly, and ensure the restaurant seating areas remain inviting to guests. Adhering to IHOP's uniform and appearance standards reflects the company’s commitment to professionalism and consistent service quality. Overall, the Host/Hostess position at IHOP offers a dynamic and rewarding opportunity to engage with guests and play a pivotal role in a team's daily success. Whether you're starting your career or seeking a customer-oriented job in a fun and energetic setting, this role provides the chance to develop valuable skills in hospitality, communication, and multitasking in a supportive restaurant environment. IHOP’s emphasis on teamwork, quality service, and guest satisfaction makes it an excellent workplace for individuals passionate about creating memorable dining experiences.

• High school diploma or equivalent preferred
• previous experience in customer service or hospitality is an asset
• ability to work flexible hours including weekends and holidays
• basic math skills for cash handling
• strong interpersonal skills
• ability to stand and walk for extended periods
• friendly and approachable demeanor