Guest Service Representative - $12 to $15 per HOUR

Nothing Bundt Cakes is a renowned bakery franchise known for its uniquely delicious, handcrafted bundt cakes that bring joy and sweetness to every celebration. Established with a passion for quality and a commitment to exceptional customer service, Nothing Bundt Cakes has expanded to over 500 bakery locations across more than 40 U.S. states and Canada. Each bakery is dedicated to creating a warm and welcoming atmosphere where guests can not only enjoy delectable cakes but also experience heartfelt hospitality. The company prides itself on fostering a positive work environment that embraces a Servant's Heart, the Spirit of a Champion, and a strong ability to make genuine connections with every guest. At Nothing Bundt Cakes, the role of a guest services representative is uniquely titled Joy Creator. This title reflects the core mission of the position – to spread happiness and create memorable experiences for guests. As a Joy Creator, you will be the face of the bakery, responsible for sweetening the atmosphere and setting a joyful mood that turns a simple cake purchase into a cherished event. You'll guide customers through their celebrations by helping them select the perfect bundt cake, ensuring that all orders are handled flawlessly and meet guests' expectations. More than just taking orders, you will play the role of a party planner, advising on cake selections that suit different occasions from birthdays to spontaneous treats. This role goes beyond standard retail duties by emphasizing community engagement and the spreading of joy. You'll be instrumental in cultivating an environment of generosity and warmth, making guests feel welcomed and valued with each interaction. The position is designed to be enjoyable, accommodating flexible schedules and a casual dress code with t-shirts and sneakers, promoting comfort and a fun work vibe. Nothing Bundt Cakes understands the importance of work-life balance, offering early store closings to help you enjoy your evenings. Additionally, the role is inclusive, welcoming younger team members, including students, to join the joy-filled team. Working at Nothing Bundt Cakes is much more than just a job; it's an opportunity to build friendships, grow professionally, and contribute to a community-centered brand that celebrates life’s sweetest moments. The company provides comprehensive training not only on cake crafting but also on career development, supporting team members’ growth within the organization. If you enjoy bringing happiness to others, thrive in a retail environment, and want to be part of a family-oriented team that loves celebrating community and joy, the Joy Creator position at Nothing Bundt Cakes could be the perfect fit. Weekend availability is required, reflecting the retail nature of the business, and team members can look forward to a supportive and jovial culture where fun is truly an everyday ingredient.

• must be at least 15 years old
• ability to stand and move for extended periods
• reliable transportation or means of commuting to work
• willingness to work weekends and flexible shifts
• ability to follow company policies and safety guidelines
• strong customer service orientation
• basic math and computer skills