Golf Services Manager

Topgolf Entertainment Group is a leading global sports and entertainment community that combines a unique blend of golf, technology, and social experience. Founded with the mission to make golf accessible and fun for everyone, Topgolf has grown into a popular destination featuring interactive golf games, exceptional dining options, and a dynamic social atmosphere. The company prides itself on delivering an unparalleled guest experience, fostering a work environment rooted in its core values of Fun, One Team, Excellence, Edgy Spirit, and Caring. With multiple venues worldwide, Topgolf emphasizes inclusivity, respect, and equal opportunity in its hiring and operational practices. The Assistant General Manager role at Topgolf is integral to maintaining the high standards of service and operational excellence that define the brand. This leadership position requires a passionate and experienced professional to supervise the team, ensuring guests receive best-in-class service while upholding safety and operational standards. The Assistant General Manager will be responsible for coaching and developing team members, driving associate engagement, and ensuring that all guest areas are adequately staffed and functioning efficiently. This role demands a hands-on approach to managing the daily operational duties of the department, delegating tasks effectively, and following up to guarantee their completion. Beyond operational oversight, the Assistant General Manager is expected to leverage business metrics and trends to enhance performance and maximize profitability and revenue. This involves strategic decision-making and a focus on continuous improvement aligned with Topgolf’s core values. The ideal candidate will bring energy, enthusiasm, and a high degree of self-awareness and integrity to the role, fostering a team environment that supports growth and development. Availability to work varied shifts, including evenings, weekends, and holidays, as well as the physical ability to work in extreme weather conditions and stand or walk for extended periods, is essential. Topgolf is dedicated to providing equal employment opportunities and actively promotes diversity, equity, and inclusion throughout its workforce. The Assistant General Manager position is an excellent opportunity for experienced managers in the restaurant, hotel, or golf course industries who are motivated to contribute to a vibrant, fast-paced environment where excellence and guest satisfaction are top priorities.

• 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
• High school diploma or equivalent
• Excellent communication, time management and organization skills
• Ability to work on a team
• Energy and enthusiasm
• A high level of self-awareness, receptivity to change and integrity
• Ability to work in extreme weather conditions for extended periods of time
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location