General Manager|Full-time|Dickey-stephens Park Position in Little

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Dedicated to providing unparalleled solutions, Oak View Group operates a diverse portfolio of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. The company’s comprehensive service offerings cover every aspect of venue management, combining innovative technology and operational excellence to enhance both client and guest experiences. The organization is renowned for attracting some of the most influential and highest-attended live event spaces worldwide, building a reputation for trust, efficiency, and pioneering service models within the events ecosystem. The position of General Manager at Oak View Group is a critical leadership role responsible for ensuring the efficient, professional, and profitable operation of food service activities at an assigned venue. This multitasked role involves overseeing all managerial personnel as well as full-time and part-time staff, guaranteeing strict compliance with labor laws, food safety standards, sanitation regulations, and alcohol service policies set forth by state and federal authorities. The General Manager plays an integral role in maintaining operational quality while continuously seeking new revenue streams both within and beyond the venue property. This position reports through strategic financial reporting mechanisms involving budgeting, forecasting, cost control, and profit analysis, making the successful candidate a vital contributor to the venue’s overall financial health.  Oak View Group offers this role with an attractive annual salary range between $65,000 and $75,000, complemented by eligibility for performance bonuses. Full-time employees benefit from comprehensive health, dental, and vision insurance packages, access to a 401(k) savings plan with company matching contributions, and generous paid time off that includes vacation days, sick days, and recognized holidays. This commitment to employee well-being underscores the company’s dedication to fostering a supportive and rewarding work environment. The General Manager is tasked with critical functions that span from daily operational oversight to high-level decision-making, including equipment acquisition, labor allocation, menu and marketing development, and the cultivation of valuable relationships with suppliers, vendors, and show managers. The role requires a proactive and authoritative presence who can mediate conflicts, conduct labor negotiations, and spearhead policy review and contract amendments as necessary. The ability to analyze ticket sales data, engage in strategic staffing, and enforce established quality standards on an ongoing basis is paramount to success. Overall, the General Manager position at Oak View Group offers a dynamic leadership opportunity within a globally respected venue management company. It promises a challenging and fulfilling career path for professionals driven to excel in the live event hospitality sector by optimizing operational performance, promoting workforce development, and driving financial success in an innovative, inclusive corporate culture dedicated to diversity and excellence.

• MA or MS degree
• BA or BS with business-related major
• minimum 5 years management experience in food-related or concessions industry
• possession of Concessions Manager Certificate from the National Association of Concessionaires
• completion of nationally recognized, advanced food service sanitation training course
• strong communication skills
• ability to make decisions quickly under pressure
• proficiency in English
• proficient in Microsoft office, POS and timekeeping systems
• ability to work in team-oriented, fast-paced environment
• thorough knowledge of concessions and premium services locations and procedures
• valid Food Handlers certificate and Alcohol Service Permit if required
• knowledge of relevant sanitation and food safety regulations
• strong mathematical skills
• accurate cash handling
• adherence to high standards of ethics and confidentiality
• ability to work independently
• experience in unionized environments
• preferred experience in fast-paced stadium or ballpark settings
• accounting minor or coursework preferred