General Manager-Wilmington,NC Position in Wilmington,NC,USA | Hiring

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and customer-focused service. With a commitment to delivering a superior dining experience, Wendy's has built a reputation for its iconic square-shaped burgers, fresh salads, and signature Frosty desserts. The company values growth, teamwork, and community involvement, creating a supportive environment for both customers and employees alike. With numerous locations across the globe, Wendy's continuously strives to maintain its position as a leader in the fast-food industry by emphasizing quality, innovation, and exceptional customer service. The role of a General Manager at Wendy's is pivotal to the success of each restaurant location. General Managers provide visionary leadership and strategic direction to their teams, which include Crew members, Shift Supervisors, and Restaurant Managers. Their primary goal is to ensure that every customer's expectations are exceeded through excellent service and consistent delivery of high-quality food. They play an integral role in achieving or surpassing the business objectives during every shift, every day. A General Manager at Wendy's understands that growth is driven equally by the development of people and the financial performance of the restaurant. They inspire and motivate team members to perform at their highest potential, fostering an environment where employees feel valued and encouraged to go above and beyond in their roles. This leadership role requires maintaining the integrity of the Wendy's brand by ensuring that every menu item served meets stringent quality standards, keeping the Wendy's spirit alive within the restaurant environment. In addition to operational leadership, General Managers are committed to the professional development of their team. They identify growth opportunities for employees and help advance their careers by nurturing their skills and providing ongoing training. Building a cohesive, customer-oriented, and highly productive team is essential to the role. The General Manager is responsible for creating a positive workplace culture that drives employee engagement and retention which ultimately enhances customer satisfaction. Emphasizing both the people and business sides of operations, the General Manager balances daily management responsibilities with long-term strategic initiatives focused on expanding the restaurant's success and improving team member experiences. This is a dynamic leadership position that not only impacts operational efficiency and profitability but also contributes to the overall brand reputation of Wendy's. What you can expect in return is a comprehensive benefits package that includes health, dental, and life insurance, as well as access to a retirement program. Wendy's invests in the well-being and future security of their General Managers, recognizing their crucial role within the organization. With a supportive corporate culture and commitment to employee growth, Wendy's offers a challenging yet rewarding career path for ambitious leaders dedicated to excellence in the foodservice industry.

• high school diploma or equivalent
• previous experience in restaurant or retail management
• strong communication and interpersonal skills
• leadership ability
• knowledge of food safety and quality standards
• ability to work in a fast-paced environment
• availability to work flexible hours including weekends and holidays