General Manager - Boca Raton/Pompano Beach - Quick Hire!

Pollo Nation is a vibrant restaurant hospitality company known for its commitment to exceptional guest experiences, employee development, and operational excellence. As a popular name in the fast-casual dining sector, Pollo Nation prides itself on delivering high-quality menu offerings, including signature chicken dishes, in a warm and welcoming environment that reflects the spirit of celebration and community. The company fosters a culture of inclusivity and growth, emphasizing strong leadership, teamwork, and customer satisfaction. The General Manager role at Pollo Nation is a pivotal leadership position responsible for overseeing all aspects of daily restaurant operations. This includes ensuring the highest standards of food quality, safety, and sanitation, driving sales performance, managing labor costs, and maintaining overall operational efficiency. The General Manager leads a diverse team comprising 2 to 4 managers or team leaders and over 25 team members. This role requires a hands-on leader who can inspire, motivate, and develop their team through effective communication, coaching, and accountability. Key responsibilities include leading operational initiatives to meet or exceed financial targets, fostering a positive work environment, managing guest relations, and upholding compliance with company policies and regulatory requirements. The General Manager plays a crucial role in recruiting, onboarding, training, and developing staff to ensure continued excellence and growth. The position also involves maintaining facility cleanliness, safety standards, and handling administrative duties such as payroll, scheduling, inventory management, and incident reporting. Ideal candidates are adaptable, proactive, and capable of making sound decisions under pressure while embracing change with a positive and curious mindset. The role emphasizes not only operational management but also the creation of an inclusive, safe workplace where team members and guests feel valued and respected. Pollo Nation offers a dynamic work environment with opportunities for career advancement within the restaurant industry. This full-time role requires a commitment to quality service and operational excellence, making it an exciting opportunity for experienced restaurant leaders seeking to grow their career while contributing to a thriving and supportive company culture.

• Completion of high school or GED
• Five years in the restaurant industry including two years as a General Manager or equivalent position
• ServSafe Certification
• Good verbal and written communication skills in English
• Computer program literacy including internal websites Outlook and HRIS systems