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Brown University Health is a renowned healthcare organization dedicated to delivering high-quality patient care and fostering a supportive work environment. Brown University Health embodies core values such as Compassion, Accountability, Respect, and Excellence, which form the foundation of their commitment to patients, customers, and employees alike. Situated in Morton Hospital, located at 88 Washington Street, Taunton, Massachusetts, the facility plays a critical role in providing healthcare services to the local community with a wide range of medical and support services designed to improve patient outcomes and satisfaction. The hospital encourages teamwork, patient-centeredness, and continuous professional development among its staff to maintain the high standards expected in healthcare delivery. As an established institution, Brown University Health is committed to equal employment opportunities and fostering a workplace free from discrimination and harassment, promoting diversity and inclusion across its workforce. This particular role focuses on Patient Meal Service within the hospital setting. The primary responsibility involves providing timely, courteous, and accurate meal delivery and collection to patients, ensuring that all meal service activities support the organization’s commitment to quality and safety standards. The position works within a collaborative team environment and upholds the hospital's values and success factors, including instilling trust, valuing differences, patient and community focus, and effective collaboration. Employees in this role are expected to demonstrate professionalism, compassion, and attentiveness to patient needs as they interact with a diverse patient population. The Patient Meal Service team members ensure that food is handled safely according to HACCP guidelines, maintain cleanliness of all equipment and dining areas, respond promptly to patient requests, and manage time efficiently to complete duties within established timeframes. This role requires attention to detail in assembling, distributing, and collecting patient trays, while also maintaining cleanliness by properly washing dishes, trays, and handling dish room operations. The work environment is fast-paced and requires good physical stamina as the employee will be on their feet for extended periods. The position is scheduled for 24 hours per week with variable daytime shifts to meet the hospital’s operational needs. Compensation for this position ranges from $17.04 to $24.83 per hour, reflecting the level of responsibility and skills required. The job does not require driving and is represented by the 1199 SEIU United Healthcare Workers East union. Brown University Health fosters ongoing development and provides resources such as inservices and formal education programs to ensure employees remain well-trained and supported. Overall, this Patient Meal Service role is integral to enhancing patient comfort, supporting hospital operations, and contributing to a positive healthcare experience from the point of meal service.

• Able to understand and follow instructions
• read English
• able to work on feet for long periods of time
• previous food service experience
• cooperative in interactions, treating customers with courtesy, respect and compassion
• patient when responding to questions and answering appropriately
• responds to requests timely
• handles interruptions skillfully
• maintains professional appearance and demeanor
• strives to prevent or resolve customer concerns
• responsible for ongoing development of work skills through available resources
• attends and participates in staff meetings and inservices
• assists in orientation and mentoring
• performs analytical and decision making functions with minimal supervision
• recognizes when to seek assistance or consultation
• understands hospital and departmental policies including safety issues
• possesses awareness of hospital programs and locations