Front Desk Receptionist - Bilingual Spanish - Quick Hire!

America's Best is a well-established optical retail brand that operates as part of National Vision, one of the largest optical retailers in the United States. With over 1000 stores nationwide, America's Best combines both eyewear and eye care services into one convenient and affordable experience. The company prides itself on offering quality eye care and eyewear at low prices, making it accessible to a wide audience across the country. America's Best continually grows its presence, enhancing its ability to serve customers with excellence and affordability. The brand promises to make it easier for everyone to see their best to live their best, firmly supporting the mission of National Vision in improving people's lives through better vision health. This particular opportunity is for the vital role of Receptionist within America's Best stores. As the face of the store, Receptionists play a crucial part in ensuring smooth operations and a welcoming environment for customers. The Receptionist is responsible for greeting and assisting customers promptly and courteously, either in person or over the phone. They keep organized patient records, manage appointment schedules, and help maintain the smooth flow of daily activities at the store. This position requires an individual who is detail-oriented, customer-service-focused, and able to multitask effectively. The role includes processing managed care plans and communicating relevant information accurately with customers and insurance providers as needed. This job offers Sundays off since the stores are closed on that day, providing a guaranteed day of rest each week. Receptionists also manage phone communications by screening, answering, and forwarding calls according to company protocols. They take charge of filing patient records daily, verifying order statuses, notifying customers about their orders, and maintaining a tidy and well-stocked reception area. Team communication is also a key part of the role, with participation in scheduled meetings to stay aligned with store operations. This position encourages individuals who excel in organizational skills and customer service, ideally with some experience in a similar role or handling multiple phone lines. Fluency in English and Spanish is preferred, as it helps serve a diverse clientele more effectively. Beyond the job responsibilities, America's Best and National Vision emphasize taking care of their employees by providing competitive pay including bonuses, comprehensive benefits, and career growth opportunities. Employees at America's Best receive health and dental insurance, a 401k retirement plan with company match, flex spending accounts, paid personal time off, paid company holidays, parental leave, and employee discounts on eyewear. The company values professional growth, offering training programs and educational courses with opportunities for internal promotion. America's Best is committed to equal employment opportunities and respects diversity in hiring practices. Overall, this Receptionist role at America's Best offers not only a chance to be part of a leading optical retail brand but also a rewarding work environment where employees are valued, supported, and given opportunities to thrive in their careers. It is an excellent fit for individuals who enjoy helping people, working in a fast-paced retail healthcare setting, and contributing to a larger mission of making quality eye care accessible and affordable for all.

• High school diploma or equivalent
• Fluent in reading and speaking both English and Spanish
• Ability to handle multiple phone lines
• Strong customer service skills
• Strong organizational skills
• Availability to work weekdays
• Ability to follow safety protocols