Front Desk Associates, Southport - Quick Hire!

Equinox Group is a leading and rapidly expanding collective of the world’s most influential and differentiated lifestyle brands, renowned for promoting high performance living and wellness. The company’s portfolio includes Equinox, SoulCycle, and Equinox Hotels—brands recognized worldwide for inspiring members and employees to maximize their potential through innovative fitness and lifestyle experiences. With a presence in every major city across the United States and key international locations such as London, Toronto, and Vancouver, Equinox Group continues to lead industry trends with a disruptive approach to health, fashion, culture, and consumer behavior. Rooted in a culture that values humility, teamwork, and relentless pursuit of excellence, Equinox believes in the untapped potential of individuals and strives to help everyone achieve their best selves. The Front Desk Associate role at Equinox Southport presents an exciting opportunity for energetic, creative, and enthusiastic individuals to join a dynamic team dedicated to delivering the highest quality member experience. This role emphasizes the importance of professionalism, customer service, and operational excellence within a fast-paced environment. Front Desk Associates are critical ambassadors of the Equinox brand, offering warm and professional greetings to members and guests, managing membership check-ins with accuracy, and assisting with member account updates. They serve as the first point of contact for member inquiries, concerns, and discrepancies, ensuring timely and accurate resolution. The position also includes responsibilities such as answering phones professionally, maintaining a clean and orderly workspace, working flexible shifts including opening, closing, and mid-day hours, and supporting other departments by aiding in related tasks. Candidates will have the unique opportunity to engage with members by providing informative tours, sharing knowledge about facilities and services, and fostering a welcoming community atmosphere. This role is ideal for those motivated to make a significant impact in a growing organization committed to health, fitness, and customer satisfaction. Beyond usual front desk duties, associates must embody the high-energy and team-oriented culture of Equinox, consistently delivering an outstanding customer service experience that inspires loyalty and satisfaction. In addition to competitive salary and industry-leading commission opportunities, associates benefit from complimentary club membership and perks, including access to personal training, Pilates, spa services, and retail products. This position requires physical stamina as it involves standing for long periods and occasionally lifting up to 50 pounds, reflecting the active nature of this role within a vibrant fitness environment. Equinox is an equal opportunity employer committed to maintaining a diverse and inclusive workforce that respects the rights and contributions of every individual. Candidates must have the legal right to work in the United States. For those passionate about health, fitness, and delivering exceptional service in a premium lifestyle setting, the Front Desk Associate position at Equinox Southport offers a rewarding and dynamic career path.

• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
• must be able to perform pushing, pulling and lifting up to 50lbs at a time