Front Desk Agent - Apply Now!

Perspective Hospitality is a respected name in the hospitality industry known for delivering outstanding guest services and creating memorable experiences. As a hotel management company, Perspective Hospitality manages multiple properties offering exceptional accommodations, dining, and service excellence. Their commitment to quality hospitality attracts a diverse clientele, including business travelers, vacationers, and families, seeking comfort and professionalism. The company prides itself on fostering a welcoming environment where every guest feels valued and attended to with care and respect. Employees at Perspective Hospitality benefit from working for an organization that emphasizes career growth, teamwork, and continuous improvement in service standards. The Front Desk Agent role at Perspective Hospitality is a vital position responsible for the heart of guest interaction. This role requires an individual who can greet, register, check in and check out guests promptly and courteously while maintaining a professional demeanor at all times. The Front Desk Agent not only assists guests with their stay but also provides essential information about the property and surrounding area, ensuring every guest’s needs are met with efficiency and warmth. This position involves handling reservations, operating front desk computer systems, processing payments, and cooperating closely with various hotel departments to enhance the guest experience. The schedule usually includes varying days off and shifts that could be morning, mid-evening, or evening. Competitive starting pay is offered for this role, along with benefits such as Paid Time Off and an Employee Health Plan, reflecting the company’s dedication to supporting its staff. In this demanding but rewarding role, the Front Desk Agent must maintain the highest standards of hospitality and customer service. The agent should be knowledgeable about hotel policies, room rates, reservation procedures, and safety protocols. Attention to detail is crucial as the position requires managing room keys, cash drawer transactions, and guest accounts accurately. The role also demands excellent communication skills to effectively handle check-ins, check-outs, guest inquiries, and resolve any issues or complaints. The Front Desk Agent will engage with returning guests warmly, knowing the importance of personalized service in cultivating guest loyalty. This role offers an excellent opportunity for those passionate about the hospitality industry to develop their skills and grow professionally within Perspective Hospitality.

• High school diploma or equivalent
• Previous experience in front desk or related hotel operations
• United States work authorization
• Ability to work morning, mid-evening, and evening shifts
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal abilities
• Commitment to customer service excellence