Front Desk Agent - Apply Now!

Courtyard by Marriott Tallahassee Downtown/Capitol, located at 1018 Apalachee Parkway in Tallahassee, Florida, is a distinguished part of Marriott International's global portfolio of hospitality brands. Marriott International is renowned worldwide for its commitment to quality, innovation, and exceptional guest experiences. The Courtyard brand specifically caters to business travelers, offering a comfortable and productive environment coupled with warm, attentive service. This location combines the convenience of a downtown setting with Marriott's hallmark standards in hospitality, making it a preferred destination for travelers seeking both business and leisure accommodations. The hotel boasts modern amenities, a friendly atmosphere, and a mission to create memorable stays for every guest. The role of a Guest Experience Specialist at Courtyard by Marriott Tallahassee Downtown goes beyond the conventional responsibilities of front desk personnel. This part-time position, offering $15.50 per hour and scheduled from 3:30 PM to 11:30 PM with weekly pay, plays a crucial role in shaping the overall guest journey. The specialist is empowered to take initiative, ensuring guests receive attentive, personalized service throughout their stay. Their duties include assisting with check-in and check-out processes but also extend to supporting guests with operational needs, responding to requests, handling reporting tasks, delivering meal services, and sharing insights about local attractions. This dynamic role requires a "guest first" mindset, where creating a welcoming and efficient environment is paramount. Moreover, the position demands physical activity such as standing, sitting, or walking for extended periods, as well as the ability to lift, carry, push, pull, or move objects weighing up to 25 pounds. The Guest Experience Specialist is a vital part of the hotel's operations, contributing to a safe workplace, complying with company policies, maintaining confidentiality, and upholding quality standards in all interactions. Working weekends and holidays is required, emphasizing the role’s importance in ensuring consistent, high-quality service every day. Courtyard by Marriott is dedicated to fostering a diverse and inclusive workplace where all employees are valued and have equal opportunities to succeed. The company embraces the unique backgrounds and experiences of its team members, creating a vibrant culture that contributes to exceptional service delivery. The hotel seeks individuals who are enthusiastic about exceeding guest expectations, working collaboratively in a small, goal-oriented team, and continuously improving their skills in a fun and engaging environment. Joining Courtyard by Marriott means becoming part of a global family of hospitality professionals. Employees are encouraged to be their best, find purpose in their work, feel a sense of belonging within the team, and grow professionally. This role provides an excellent opportunity for individuals beginning their careers in hospitality or those who enjoy engaging with guests and providing memorable experiences. The part-time schedule offers flexibility, and the hourly wage ensures competitive compensation for dedicated service. This position is ideal for motivated individuals passionate about hospitality and guest satisfaction, eager to contribute to Marriott International’s legacy of excellence.

• high school diploma or G.E.D. equivalent
• ability to work part-time hours from 3:30pm to 11:30pm
• availability on weekends and holidays
• capacity to stand, sit, or walk for extended periods
• ability to lift and move objects weighing up to 25 pounds
• adherence to company policies and confidentiality standards
• willingness to perform physical job duties as required