Front Desk Agent - Apply Now!

Perspective Hospitality is a respected and growing hospitality company known for its dedication to excellent guest services and quality hotel management. The company operates a portfolio of hotels that offer a welcoming atmosphere, modern amenities, and a commitment to creating memorable guest experiences. Perspective Hospitality prides itself on fostering a positive work environment where employees can grow professionally and contribute to the company’s mission of outstanding service delivery. With a customer-centric approach, the organization continually invests in training and development to ensure their teams are well-prepared to meet and exceed guest expectations in a rapidly changing hospitality landscape. The Front Desk Agent role at Perspective Hospitality is a dynamic and integral position requiring a combination of excellent interpersonal skills, attention to detail, and operational knowledge of hotel front desk functions. This role involves greeting, registering, and assisting guests efficiently and courteously while maintaining the highest standards of service and hospitality. Front Desk Agents are responsible for handling check-in and check-out processes, managing reservations, responding to guest inquiries, and coordinating with various hotel departments to ensure a seamless guest experience. This position offers varying shifts including morning, mid-evening, and evening schedules with flexible days off, providing both full-time and part-time employment opportunities. The company offers competitive starting pay, along with valuable benefits such as paid time off and an employee health plan, reinforcing its commitment to employee well-being and satisfaction. The Front Desk Agent must have a thorough knowledge of front desk computer operations, reservation systems, room rates, hotel policies, and emergency procedures. This role requires multitasking abilities, excellent communication skills, and a proactive approach to problem-solving. In addition to the primary responsibilities, Front Desk Agents are expected to maintain control of room and departmental keys, handle cash drawer and deposit procedures with accuracy, and assist guests with information about hotel facilities and nearby attractions. They play a key role in managing group arrivals and ensuring guest feedback is documented and communicated effectively to supervisors. Regular attendance at front desk meetings and collaboration with department heads are essential to maintaining operational excellence and upholding the hotel’s service standards. This is an excellent opportunity for candidates seeking to advance their careers within the hospitality industry by joining a reputable, employee-focused company. Ideal candidates will have prior experience in front desk, reservations, concierge, bell desk, or night audit roles, along with a high school diploma or equivalent. Those who thrive in a fast-paced, guest-oriented environment and exhibit professionalism, reliability, and a strong work ethic will find this position both rewarding and challenging.

• High school diploma or equivalent
• previous front desk or related experience
• legal authorization to work in the United States
• ability to work varied shifts including mornings and evenings
• strong interpersonal and communication skills
• attention to detail and accuracy
• ability to handle cash and follow security procedures
• willingness to attend meetings and training sessions