Food Service Foreman - Burger King

The Exchange is a well-established retail organization serving the Department of Defense (DoD) community. Known for its commitment to exceptional customer service and quality products, the Exchange operates a network of stores across military installations, providing a unique shopping experience tailored to the needs of military members, their families, and authorized patrons. The Exchange is not just a retail establishment; it is a community-focused employer that offers employees access to a range of benefits including medical, dental, life and disability insurance, vacation and sick leave, a 401K plan, flexible scheduling, and exclusive access to installation facilities. Being an employee of the Exchange also confers the status of a DoD employee, highlighting the organization's close ties to military service and its mission to support those who serve their country. As a Food Service Foreman at the Exchange, you will play a pivotal role in leading a dedicated team of Food Service Workers who are passionate about delivering extraordinary customer experiences. This leadership position requires a strong focus on meeting and exceeding sales goals by expertly planning and executing daily and weekly workloads. As a foreman, you will develop schedules that align with both customer demand and business needs, ensuring optimal staffing and resource allocation throughout your department. Your leadership will foster a culture of accountability, where clear performance expectations and active management of customer service and engagement behaviors are the norm. In addition to managing operational responsibilities, you will be the frontline ambassador for customer service excellence. This includes promptly addressing and deescalating any negative customer experiences and empowering your team to take corrective action that leaves customers satisfied and likely to return. Your ability to promote a positive, team-oriented atmosphere and to personally engage with customers through genuine and friendly interactions will be key to your success. The Exchange values personal and professional development, and as a Food Service Foreman, you will benefit from a supportive work environment focused on growth and providing you with the tools and resources necessary to thrive. This is a role well-suited for individuals who are passionate about food service management, enjoy working in a dynamic team setting, and are committed to delivering high-quality service in a fast-paced, customer-centric retail environment.

• High school diploma or equivalent
• Previous experience in food service or retail management
• Ability to work flexible schedules including weekends and holidays
• Strong leadership and organizational skills
• Effective communication skills
• Ability to handle stressful situations calmly
• Basic knowledge of inventory and sales tracking